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AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Bellevue, WA

4.3
376 Reviews

376 Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

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May 08, 2023

Went for recall of my Jeep Wrangler, they looked into another issue while they are at it. Team was really nice to me and explained what to be done. I'll go there next time too. More

by Sachira
Recommend Dealer
Yes
Employees Worked With
Christopher Rider
May 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Sachira, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2023

Upon entering the facility a service technician helped immediately. Provided me with the information I needed as well as the exact wait time. More

by Yaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanchez
May 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Yaz! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2023

Service department non responsive to requests for call back regarding a courtesy loaner when vehicle needed recall service. More

by jimpearce56
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 01, 2023

Rodney and Brennan have been very easy to work with and handle things efficiently. I'm happy that I've found a reliable service department so close to my house. More

by RNJ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan, Rodney
May 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Bellevue. If you need more help, our team is available to talk -- safe travels!

April 28, 2023

I have been coming to AutoNation for service on my RAM ProMaster Van since I purchased the van in 2016. I have dealt with a number of service reps. All of them have been friendly and helpful. For the last More

by spurlockrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2023

Dealer great. Service Center needs work. 1st appointment was not noted and no one knew of my arrival. 2nd appointmentrescheduled because they couldn't do the wor More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Barb, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Bellevue take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 243-5202 -- we hope to hear from you soon.

April 19, 2023

The appointment went great, was easy to schedule, simple, and straightforward! Just what we needed before a big road trip! Thank you for making the process so easy! More

by inspirare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

The service department folks are friendly, very helpful, especially Marcelino, who spent extra time with me, answering my numerous questions. More

by Nblaw3533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelino Sanchez
Apr 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

Chris and Bren are an asset to Autonation. They really care about your vehicle and your safety. They don’t approach mechanical issues with a lackadaisical approach. They communicate well and More

by TREYFLYNN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Bren
Apr 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

April 06, 2023

Horrible service department. You're bounced around on their phone tree and they don't return calls. We had to physically go to the location to get help and when you gave them the More

by klamadio
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcelino
Apr 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Klamadio, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Bellevue. If you'd like, please contact our General Manager at (425) 243-5202. We'd appreciate the chance to make your experience a positive one.

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