AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

My service supervisor, Chris Rider, is knowledgeable, courteous, and helpful with everything that my Dodge truck may need. courteous, and helpful with everything that my Dodge truck may need. More

Very poor communication on repair status and schedule. Second visit required to fix faulty repair work. Second visit required to fix faulty repair work. More

I have been visiting the agency for more than 3 years. My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is t My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is the point of making an appointment if at the end I will end waiting so much time for my vehicle? Something changed since the first years, they used to be more efficients. More

Brought my vehicle in for service. They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still pre They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still present. They also 'upsold' me on multiple services that I recognized after the fact were all performed within the last six month and thus did not need to be done at all. Communication was lacking with me having to initiate all contact with them (call, email, text). More

It is difficult to reach somebody in service. Your phone numbers are all messed up Google website phone numbers is disconnected Your phone numbers are all messed up Google website phone numbers is disconnected More

I will start by saying that previously I gave the dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended w dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended waits just to check in. Trying to follow up to check the status of my vehicle was virtually impossible…..tried phone, text and email. All that made me wonder the quality of actual mechanical service performed on my Jeep. More

This is the second time I have taken my Jeep in for an oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. More

Always great and efficient service. Sometimes can be busy which means having to wait. Better to reserve your appointment ahead of time. Sometimes can be busy which means having to wait. Better to reserve your appointment ahead of time. More

Excellent caring service from Natasha Alnuaimat & appears attentive servicing found loose sensor. Appreciate your online discount offers as I am now on a fixed income. attentive servicing found loose sensor. Appreciate your online discount offers as I am now on a fixed income. More

I arrived late (got lost) and they still worked me in. They were very kind They were very kind More