Back

AutoNation Chrysler Dodge Jeep Ram Bellevue

Bellevue, WA

4.3
726 Reviews

120 116th Ave NE

Bellevue, WA

98004

Directions

By Type

726 Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue

August 09, 2024

worst service department I've ever dealt with in my life. Going on 5 1/2 months service manager won't return calls or emails. Been reading reviews online and I am not the only one they've screwed over. Not b More

by duffyjake
Recommend Dealer
No
Employees Worked With
Ivan Chavez
Aug 12, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 08, 2024

Fue una experiencia increíble y muy agradable y os veremos muy pronto muchas bendiciones y Gracias More

by julioalfaro12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 10, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

August 06, 2024

Last week I had an appointment at 2:00 for an oil change. When I arrived I was told it could be 2-2 1/2 hours before they could get to it. That I found totally unacceptable. You can imagine what my review More

by Tom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 09, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Tom, thank you for bringing this matter to our attention. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2024

I naught a 5 year maintenance contract. Make sure you check all their work. Twice they did not rotate tires when the service report said yes. I just pulled my cabin filter, it was so bad, More

by Makahaha
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Aug 05, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5202 to discuss what we can do to help.

July 25, 2024

Didn't give me the creepy or incompetent vibe. Seemed like a kind and sufficiently efficient team. More

by Johanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Kevin
Jul 26, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2024

Excellent service department with friendly staff and helpful advice. Adviser keeps inspection status up to real time! Consultant Hayden made our experience a pleasant one! More

by aflywentbyhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 26, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 18, 2024

Friendly advisor, easy to communicate. Professional mechanic, well done job. Nice place for your vehicle! More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 19, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Louis, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2024

Ramon was very helpful and was always quick to respond. All while dealing with the system shutdown. More

by Tstubbs5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Ramirez, James Dawson
Jul 16, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 01, 2024

From my initial dealership visit through the delivery of my new 2024 Wagoneer L, Shawn was tremendous!! Absolutely the Best vehicle purchasing experience I have ever had!! Shawn was always polite, patiently More

by Wim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Bedker
Jul 02, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hello, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 19, 2024

Very slow in response to customers with checking for their vehicle repair in the shop More

by kevinlairealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Vasquez
Jun 20, 2024 -

AutoNation Chrysler Dodge Jeep Ram Bellevue responded

Hi Kevin, we regret to hear that your recent experience was anything less than exceptional. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

...
5
...