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AutoNation Chrysler Dodge Jeep Ram Bellevue
Bellevue, WA
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727 Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue
I have been visiting the agency for more than 3 years. My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is t My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is the point of making an appointment if at the end I will end waiting so much time for my vehicle? Something changed since the first years, they used to be more efficients. More
Brought my vehicle in for service. They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still pre They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still present. They also 'upsold' me on multiple services that I recognized after the fact were all performed within the last six month and thus did not need to be done at all. Communication was lacking with me having to initiate all contact with them (call, email, text). More
Great dealership. I did not feel pressured but did feel that the staff was genuinely interested in connecting me with the car and options I preferred. This was my best I did not feel pressured but did feel that the staff was genuinely interested in connecting me with the car and options I preferred. This was my best car-buying experience. More
I will start by saying that previously I gave the dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended w dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended waits just to check in. Trying to follow up to check the status of my vehicle was virtually impossible…..tried phone, text and email. All that made me wonder the quality of actual mechanical service performed on my Jeep. More
This is the second time I have taken my Jeep in for an oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. More
Though I wasn't able to get the car that I wanted nor the financing I by no means came out empty-handed. AutoNation Chrysler Dodge Jeep Ram Bellevue set me up with a great vehicle at an extremely affordable financing I by no means came out empty-handed. AutoNation Chrysler Dodge Jeep Ram Bellevue set me up with a great vehicle at an extremely affordable price! The "boat" is in terrific shape and two weeks later it's driving beautifully if not better than when I first purchased it. Thanks to all the staff especially Troy for being patient and working with me to getting this exceptional deal of a car! Keep up the good work. I know as soon as my credit is better I know exactly I'll be going first to get a new car; Chrysler Dodge Jeep Ram Bellevue baby!!! More