AutoNation Chrysler Dodge Jeep Ram Bellevue

Easy to schedule appointments and prompt service made this a great overall experience. I appreciated the Lyft service to and from the office. this a great overall experience. I appreciated the Lyft service to and from the office. More

Very poor after sales service. I was told they will fix the radio the next day on a Jeep I bought and they completely denied fixing it after asking for service that was delayed a I was told they will fix the radio the next day on a Jeep I bought and they completely denied fixing it after asking for service that was delayed a month. More

We had a great experience. Ask for Jeremy Bolstad, he is very knowledgeable and helpful without being pushy. We would buy from here again. Ask for Jeremy Bolstad, he is very knowledgeable and helpful without being pushy. We would buy from here again. More

Approachable staff, friendly environment, quality selection, and reasonable prices. Great experience all around. Will do business there again. selection, and reasonable prices. Great experience all around. Will do business there again. More

This dealership has been nothing short of amazing from a service perspective. I’ve taken my Jeep here since I first bought it earlier this year for a couple check-ups and a tire change. Rodney has taken service perspective. I’ve taken my Jeep here since I first bought it earlier this year for a couple check-ups and a tire change. Rodney has taken care of me everytime. For my tire change, he even went the extra mile to help me research tires ahead of time. He ordered them and had them ready the day I brought the car in. They even ordered a Lyft for me back to my home while the car was getting serviced. Top quality service here. Efficient and clear pricing. More

I had a great experience BUYING my car at this dealership. I have an anxiety disorder and the sales team went out of their way to accommodate me. The service team was a disappointment. It was VE dealership. I have an anxiety disorder and the sales team went out of their way to accommodate me. The service team was a disappointment. It was VERY difficult to make an appointment using a phone system that made it difficult to reach a real person. When I finally did made it in to the dealership for my appointment, I approached one of several men who were not helping customers at the time. Instead of helping me, he told me go talk to the guy at the end, who happened to be the only person busy on the phone actively helping another customer. After waiting several minutes and looking over and seeing the first guy just sitting there going on his cellphone, I went back to him and asked him to help me a second time. He finally did at that point. Then when my appointment was over, they tried to bribe me to give them a 10 out of 10 on any survey I was sent. They said if I did, I could bring my car in and they would fill it up with gas, What a bunch of jerks. I have an idea, just help me even I come in; EARN a good rating by helping customers instead of sitting there on your phone pawning all of the work onto one guy. More

What a nice experience for a oil change. Pulled up had a cup of coffee, friendly environment and I was ready to go in no time. Thanks BellevueDJR!!! Pulled up had a cup of coffee, friendly environment and I was ready to go in no time. Thanks BellevueDJR!!! More

The salesman Dequan and sales manager Star I worked with were professional, courteous, understanding, and not super pushy like a lot of car salesman can be. Star and the finance manager really worked hard t were professional, courteous, understanding, and not super pushy like a lot of car salesman can be. Star and the finance manager really worked hard to get the payment I needed to be at for a car I fell in love with. More

The service was good. I was greeted and helped even though there was a short line. The biggest complaint I have is with trying to schedule the appointment. Online schedule I was greeted and helped even though there was a short line. The biggest complaint I have is with trying to schedule the appointment. Online scheduler was impossible and I was on hold for 40 min. before someone answered. This of course after punching in several prompts to get to, on hold and after the system hanging up on me twice before. More