AutoNation Chrysler Dodge Jeep Ram Bellevue

Dealer great. Service Center needs work. 1st appointment was not noted and no one knew of my arrival. 2nd appointmentrescheduled because they couldn't do the wor Service Center needs work. 1st appointment was not noted and no one knew of my arrival. 2nd appointmentrescheduled because they couldn't do the work. They also just decided that I should know at this point servicing needed would take 2 days. That I would have to rent a car but they weren't going to provide the rental. The work was finally done but it too 5 days instead of two. I felt they ought to have told me of the extended week long service on the 1st appointment set. The quote came out to 3600.00. I wasn't happy with how they handled this in addition they stole a figurine from my car and when approached about it they were flippant and never offered to replace my things. So not happy with them. More

The appointment went great, was easy to schedule, simple, and straightforward! Just what we needed before a big road trip! Thank you for making the process so easy! and straightforward! Just what we needed before a big road trip! Thank you for making the process so easy! More

The service department folks are friendly, very helpful, especially Marcelino, who spent extra time with me, answering my numerous questions. especially Marcelino, who spent extra time with me, answering my numerous questions. More

Chris and Bren are an asset to Autonation. They really care about your vehicle and your safety. They don’t approach mechanical issues with a lackadaisical approach. They communicate well and They really care about your vehicle and your safety. They don’t approach mechanical issues with a lackadaisical approach. They communicate well and they get results. More

A lot of work was done over the phone and online with Starr Wakefield and Tyler Carlson which made the actual time in the dealership pretty quick. Thank you for the fast transaction. Starr Wakefield and Tyler Carlson which made the actual time in the dealership pretty quick. Thank you for the fast transaction. More

Ivan was so so helpful! He made me feel so comfortable and answered all my questions with so much patience. It was my first time buying a car and it felt like such a seamles He made me feel so comfortable and answered all my questions with so much patience. It was my first time buying a car and it felt like such a seamless process with Ivan! More

Horrible service department. You're bounced around on their phone tree and they don't return calls. We had to physically go to the location to get help and when you gave them the You're bounced around on their phone tree and they don't return calls. We had to physically go to the location to get help and when you gave them the feedback about their phone service, they acted like they didn't care. When the car was there, the wrong part was either ordered or received. It took several back and forth texts with the service consultant to get the information they should have provided with their initial text. We will look for a new service location for warranty service work. More

Had a great purchase experience at AutoNation Jeep Bellevue! Brought a new Jeep Grand Cherokee L Limited 2023. Special call out to Quan Wright(Sales Associate) and Fedja Losic(Sales Manager) for their Bellevue! Brought a new Jeep Grand Cherokee L Limited 2023. Special call out to Quan Wright(Sales Associate) and Fedja Losic(Sales Manager) for their support and help to smoothen the entire process. Initially I had a misunderstanding to let them know my choice of the model at purchase date and got a wrong model next day while getting the delivery. But spacial thanks to Fedja to understand the issue from my point of view and arrange for an alternative model(Jeep Grand Cherokee L Limited 2023) with a very good deal. I really thank Fedja for quickly solving the miscommunication problem and keeping a happy face for his customer. He is a nice person and never pressurized to complete the purchase with my miscommunicated choice of model and helped me to get a better alternative which he can possibly arrange for me at that moment. Spacial thanks to Quan for his knowledge about the vehicle, demonstrating all of the features and making it truly a quick, simple, and straightforward purchase experience. Would highly recommend all the future buyer to have visit to AutoNation Chrysler Dodge Jeep RAM Bellevue. Last but not in the list, I had a very bad sales experience with Krikland dealership on the same day before coming to AutoNation and the overall experience between this two dealers are xxxx and heaven. More

Worst service department ever. Never answered a single phone call. I called twelve times over a few days before I gave up. Finally got a text 5 days later. I wasn’t expecting my ca Never answered a single phone call. I called twelve times over a few days before I gave up. Finally got a text 5 days later. I wasn’t expecting my car to be ready but just wanted to know a rough timeline so I knew whether I needed to rent a car or not. Spent $700 on Ubers. I will never be back. More

Ivan Burazer was a perfect gentleman who genuinely cared about us as customers and people throughout the order, sale, and delivery process. He was always responsive to our communications and provided answer about us as customers and people throughout the order, sale, and delivery process. He was always responsive to our communications and provided answers to our questions. Since our purchase, Ivan has been like a friend with whom we continue to have a great post-purchase costumer experience. Marcus Llane, the Finance Manager, evaluated our vehicle's needs and our ownership plans, and he provided appropriate protection and maintenance plan recommendations. He explained the value and reasoning behind each recommendation, ultimately ensuring we made informed decisions in our selections. He is a dedicated professional and a pleasure to work with. Sales Manager Starr Wakefield was and continues to be an exceptional resource throughout our experience with Autonation CDJR Bellevue. She was not only attentive during our buying process, but she continues to be proactive in facilitating our transition to owning, maintaining, and ultimately enjoying our vehicle. The team at Autonation CDJR Bellevue has been a pleasure to do business with. We have had a great experience and intend to continue the relationship. More