AutoNation Chrysler Dodge Jeep Ram Bellevue

I was able to schedule next day appointment. I was in and out in about forty minutes and received a free car wash. Great experience! I was in and out in about forty minutes and received a free car wash. Great experience! More

My service was good, friendly and didn’t have to wait to long for my car long for my car More

My entire experience I was treated with respect and politely guided through the car buying experience. Sales agent Tyler Carlton was a pleasure to work with. I’m loving my new Jeep. Joe Suver politely guided through the car buying experience. Sales agent Tyler Carlton was a pleasure to work with. I’m loving my new Jeep. Joe Suver More

Horrible service! Brought my truck in at 8:15am as scheduled for standard maintenance. I asked roughly how long and they said a couple of hours and I replied no prob Brought my truck in at 8:15am as scheduled for standard maintenance. I asked roughly how long and they said a couple of hours and I replied no problem and they said they'd call when it was done. Well at 4:00pm I called to ask if it was done, got directed voicemail so left a message. No reply so I called at 4:30pm, no reply. Called again at 4:45pm, no reply. Called the sales department and they said they would go over and ask that someone calls me back, no reply. Called service again 5:00pm, no reply. Called at 5:15pm, no reply. Left messages with the service person and the service manager numerous times and NOTHING. Got a ride over there as they closed at 6pm and what do you know the Service Manager Brennan Bassett and another service person are chatting. I saw my truck in the lot and kindly explained the issue. Brennan told me sorry, the phones are down. Looking at the service receipt my truck was done at 11:59am however they did not complete the service - tire rotation and air filter. Asked about it and they said the air filter is only if needed but the tech listed it as yellow (where they would sell me one as needed) but given I prepaid when I bought the truck, now yellow is fine! The tire rotation they said they couldn't find the wheel lock, the tires have never been rotated and need it, - it was in the glove box in the front right - never called or asked. What a way to damage a long standing customer! In the end Brennan gave me 5 free car washes as comp - okay but now I have to come back too. I will be writing to the owner - not as a "Karen" but as a person who only expected the basics. Horrible, avoid them! More

A b c d e f g h I j k l m n o p More

A b c d e f g h I j k l m n o p More

Super friendly staff. Made the experience quick and easy. Very knowledgeable and kind, one of my best service experiences. Made the experience quick and easy. Very knowledgeable and kind, one of my best service experiences. More

I made an appointment online for oil change, tire rotation, and check power steering (indicator light). When I arrived to drop off my car, I was told there were several updates and a recall item ite rotation, and check power steering (indicator light). When I arrived to drop off my car, I was told there were several updates and a recall item item that also needed to be done. I had expected to have my car ready by the end of the work day, but was told they might need it for 2-3 days. Big surprise and not expected. I was scrambling to make other arrangements for transportation. My car ended up being done and ready by 3pm the same day. More

Chris, working in the service shop, does a great job of taking care of his customers. He is pleasant, polite, professional, and followed up with me when a part that was needed had to be ordered, then insta taking care of his customers. He is pleasant, polite, professional, and followed up with me when a part that was needed had to be ordered, then installed at a later date. More