AutoNation Chevrolet West Austin

I was able to make an appointment within a few days. The service rep was very helpful and responsive. The service rep was very helpful and responsive. More

Very good customer service. My Surbuban 22 was promised in 3 months and it arrived earlier than expected. Thank you My Surbuban 22 was promised in 3 months and it arrived earlier than expected. Thank you More

Awesome staff, salesperson and financial personnel. Great to work with and and really friendly. THANKS GUYS !!! Great to work with and and really friendly. THANKS GUYS !!! More

great service and will return for service in the future. service attendant was very good service attendant was very good More

Very friendly helpful through full process, Enjoying new truck thought sales deal was very good, hope to do business again in future truck thought sales deal was very good, hope to do business again in future More

Excellent experience just went in for my first Maintenace oil and tire rotation and standard check. Didn't know that the first visit was free. oil and tire rotation and standard check. Didn't know that the first visit was free. More

Brought my truck in for routine service plus a couple of add on maintenance items. Had a great experience from the start with Jadon and communicating the process, to the speed as to how quickly the work wa add on maintenance items. Had a great experience from the start with Jadon and communicating the process, to the speed as to how quickly the work was done, to the completion which was little to no hassle at all. More

4th time to bring my Volt in for "Parking Brake Problem". This time they replaced the Shift Assembly. So far after one week, the problem has not occurred. I believe this is a Chevrolet Problem, not a deale This time they replaced the Shift Assembly. So far after one week, the problem has not occurred. I believe this is a Chevrolet Problem, not a dealer problem. The dealer was doing what Chevrolet said to do. Hopefully this will be the fix. Time will tell. The Service Specialist I dealt with was great. The car was ready in less than a day. More

Olavo L. Austin, TX Although I had better experiences in the past, this time was way different. The service adviser has been always the same and a very poli Austin, TX Although I had better experiences in the past, this time was way different. The service adviser has been always the same and a very polite person. It took 2 weeks to replace the automatic transmission selector shift cable of my Vette, a $64 item, with massive bill of $1,151.00. in the process, I got an almost dead battery and not even a cleaned car. More

I have been coming to AutoNation since August 2017. In December 2021 I had a terrible repair experience with a new service writer and thought I would give it another try this month with a different ser In December 2021 I had a terrible repair experience with a new service writer and thought I would give it another try this month with a different service writer when my vehicle required repairs. Once again this was a terrible experience and picked up my vehicle when it had not been looked at for 3 days and no idea when it would be. The service writer was not at fault. This goes higher up to owners & upper management who does not take care of their employees. I took it to a different dealership where I had a great experience and my vehicle was diagnosed and repaired in one day. One more note and my vehicle will be paid off and looking to purchase a 2nd vehicle. I will buy it from the dealership where I had great service. Was told at AutoNation that you are understaffed and obviously overbooked and you don't even have a service manager. Obviously you do not take care of your employees which is painfully obvious to your customers. I am through with AutoNation. More