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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 554 reviews

May 13, 2022

My truck buying experience was simple, honest and with no wasted time. Will recommend to others and definitely will be back. More

by aort6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
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May 17, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

May 13, 2022

Andrew Moore took care of all my auto needs. I was there for an oil change and he serviced my truck well!! More

by choctawale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
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May 17, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

great dealership. I have always had a great interactions with this dealership. I will continue to come here. More

by kamk89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaden
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May 17, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2022

I was very happy with my service and the team member who took care of my vehicle. I didn’t go 5 stars because of the week I had to wait to get my vehicle back due to a back log. Overall great service experi More

by Jamgray77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
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May 16, 2022 -

AutoNation Chevrolet West Austin responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 12, 2022

Service is great! ! Job well done Very friendly and helpful. Very clean facility. Didn’t wait long More

by Sandra_sauceda28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 16, 2022 -

AutoNation Chevrolet West Austin responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 11, 2022

Patrick Moore is a great advisor. Always listens to my concerns. The work is always completed perfectly! More

by klavender3299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Report | Print
May 13, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2022

Labor rates VERY high. Transmission oil change and engine coolant flush was right at $500!! Just labor was $337 ($200 transmission oil change, $137 coolant flush), and th More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Burt
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May 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 309-0028 -- we hope to hear from you soon.

May 13, 2022 -

Bob responded

How do I speak with the General Manager? I called the number given in the response, it is the general number for Autonation Chevy West. It took me 5 phone calls just to get out of the automated system and speak to a person, and she just transferred me to someone in service, where I got an answering machine.

May 10, 2022

Easy, quick and honest service at a more than competitive price. Highly recommend them to anyone. More

by TBD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
Report | Print
May 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

May 09, 2022

Arrived for my oil change appointment and received a friendly greeting. Team member set an accurate wait time and was able to add on another service request I had as well. More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 11, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2022

The level of customer service is unbelievable. The entire process was easy and smooth. Very professional salespeople that are upfront and knowledgeable. More

by Jcarey51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
May 11, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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