AutoNation Chevrolet West Austin

My service advisor Jayden was great to work with. He helped me to get an appointment, accurately quoted me for the work I needed on my car, communicated well and made the experience easy. He helped me to get an appointment, accurately quoted me for the work I needed on my car, communicated well and made the experience easy. More

Great customer service from start to finish! Clearly communicated the work that would be done. Clearly communicated the work that would be done. More

My truck hoses broke after having it 5 months had to pay $ 1100. I was not offered much help. When I got my truck back it was dirty. It took 11 days before I found out what was wrong with my truck. I $ 1100. I was not offered much help. When I got my truck back it was dirty. It took 11 days before I found out what was wrong with my truck. I did not like the service at all More

I was able to drop my truck off the night before and was able to pick it up early morning. That was awesome able to pick it up early morning. That was awesome More

I setup an appointment to have my vehicle serviced by Jaden Selucky . I was in an out in a very timely manner. As always Jaden is I believe very customer focused and goes above and beyond to please his Jaden Selucky . I was in an out in a very timely manner. As always Jaden is I believe very customer focused and goes above and beyond to please his customers. Auto Nation should be proud to have him as a customer care specialist. More

My experience with AutoNation was a great fit they found the Vehicle I needed in my journey in life. If you ever need a Vehicle go to AutoNation! the Vehicle I needed in my journey in life. If you ever need a Vehicle go to AutoNation! More

This review is a few months late, but I have been waiting for my first service before sending the review. We did not start off on the best foot when I went to purchase my car. It seemed like everything tha for my first service before sending the review. We did not start off on the best foot when I went to purchase my car. It seemed like everything that could go wrong did go wrong to the point that I found myself frustrated and crying. I left the dealership with no plans of returning. I finally talked to the regional manager and told him how disappointed I was in the customer service. He told me that if I came back and talk to them he would do his best to make it up to me. I won't go into details of what was done for me, but let's just say I left the dealership the next day with my car and a few perks. I was very skeptical when I walked back into the dealership, and I had a major attitude. By the time I left, I was laughing and joking with everyone. I was so impressed with how far they went just to show me that they wanted me as a customer. I gave them 5 stars because they earned it. I just got my car serviced and again they did a wonderful job. More

Excellent service writer Thomas moore successfully diagnosed a difficult issue with my Corvette ZO6 coupe diagnosed a difficult issue with my Corvette ZO6 coupe More

Unprofessional, could not help at all, I asked them to fix a problem but they asked me did I have a wheel popper for my car or else they couldn’t fix it fix a problem but they asked me did I have a wheel popper for my car or else they couldn’t fix it More

Walked in because I had been next door and not found something that suited my needs. AutoNation showed me a few trucks - and got me something that fit what I was looking for. something that suited my needs. AutoNation showed me a few trucks - and got me something that fit what I was looking for. More