Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
560 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
Contact Dealership

11400 Research Boulevard

Austin, TX

78759

Directions

By Type

Showing 560 reviews

June 15, 2022

Worse experience I’ve had to deal with purchasing a vehicle and being pre approved. More

by R
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recommend
Report | Print
Jun 16, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 309-0028 to discuss what we can do to help.

June 15, 2022

Jaden was very helpful—-make sure you guys keep him there as my advise. Thx. More

by Go Army
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Jun 16, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 14, 2022

Great customer care and great service. Patrick took care of me and made sure everythingI asked was taken care of. More

by carriei43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jun 16, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 13, 2022

They had my car for 8 days and hadn’t touched it. There has to be a better way to conduct business. All it needed was replacement of negative and positive battery cables. And communication is spotty More

by GARY D CARLSON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rather not
Report | Print
Jun 15, 2022 -

AutoNation Chevrolet West Austin responded

Hi Gary, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Austin take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (512) 309-0028 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 12, 2022

I appreciate the classy customer service you have. I came in a day earlier than I had an appointment due to a dead battery and Patrick Moore offered to do all my service that day instead if making tw More

by aceray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Report | Print
Jun 13, 2022 -

AutoNation Chevrolet West Austin responded

Hi Aceray, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2022

I want to thank Patrick for taking care of my vehicle. He did a great job. More

by Jose Enriquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Report | Print
Jun 13, 2022 -

AutoNation Chevrolet West Austin responded

Hi Jose, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2022

My service advisor Jayden was great to work with. He helped me to get an appointment, accurately quoted me for the work I needed on my car, communicated well and made the experience easy. More

by jennyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayden
Report | Print
Jun 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2022

Great customer service from start to finish! Clearly communicated the work that would be done. More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Jun 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi Kimberly, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 07, 2022

I was able to drop my truck off the night before and was able to pick it up early morning. That was awesome More

by Regarcia.marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jun 09, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 07, 2022

My truck hoses broke after having it 5 months had to pay $ 1100. I was not offered much help. When I got my truck back it was dirty. It took 11 days before I found out what was wrong with my truck. I More

by Rickwms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriel
Report | Print
Jun 09, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. If you'd like, please contact our General Manager at (512) 309-0028. We'd appreciate the chance to make your experience a positive one.

1
...
37
38
39
...
56