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AutoNation Chevrolet West Austin

Austin, TX

4.6
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 554 reviews

June 30, 2022

They made my car buying experience the easiest and best experience I’ve ever had buying a new car. The sales team took every effort to make sure I was satisfied from beginning to end. More

by BoomerATX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Brooks, Joe Cerda
Jul 04, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2022

Everyone was very helpful and courteous, I had been to 2 other Chevy dealerships and autonation was the best by far More

by chrismzub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 04, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 29, 2022

I had a great experience everyone was friendly and everything went smooth. I recommend this dealership to anyone and everyone!!!!!! More

by desireemarciel
Recommend Dealer
Yes
Employees Worked With
Carl brooks
Jul 01, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2022

I would like to thank my Service Adviser , Patrick Moore, for his professionalism, honesty and customer service skills! More

by Igor B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Jul 01, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 29, 2022

Scott Foss was the Rep that helped me through my purchase. And he was very informative of my questions and concerns. And also being able to accommodate my budget. Kudos to Scott. More

by andmat469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foss
Jul 01, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Scott here at AutoNation Chevrolet West Austin! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 27, 2022

Well, I’m not sure where to start. But they really do xxxxing suck. I’m happy I got the vehicle. But, what came afterwards was pretty xxxxty. So xxxx y’all very much. God bless y’all a More

by Rsoto335
Customer Service
Friendliness
Price
Recommend Dealer
No
June 24, 2022

Once the car was diagnosed, service was prompt & easy. It took over a week before the service dept. could diagnosed the problem. I assume because of supply chain or employment issues. More

by michael.denosky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
Jun 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 22, 2022

We purchased a car that we really like, however the price was changed before we got to the dealership. I sent emails to management & corporate about the price change, but never heard back from anyone. Auto More

by bitokountry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
prefer not to say
Jun 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 20, 2022

It took 3 weeks for them to test my transmission in a Chevy Silverado. They have 1 transmission machine for the entire Austin metropolitan area. I bought a warranty thru Autonation and now realize that i More

by Jevon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bradley maybe (large Hispanic guy) I don’t know his name. He never gave it to me
Jun 21, 2022 -

AutoNation Chevrolet West Austin responded

Hi Jevon, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 309-0028 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 18, 2022

Jaden Selucky is top notch. Extremely great customer service. I really hope he sticks around More

by Hill2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Jun 21, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

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