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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
560 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 560 reviews

July 27, 2022

Has to get an oil change and inspection done. They were very quick (same day turn around) professional and helpful. More

by ctako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Jul 30, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 25, 2022

Arrived early to appointment. Car serviced immediately. Professionally addressed needs. Staff courteous. Finished in timely manner. More

by SLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Report | Print
Jul 25, 2022 -

SLH responded

Arrived early to appointment. Car serviced immediately. Professionally addressed needs. Staff courteous. Finished in timely manner.

July 23, 2022

Very nice dealing with the service department. In and out in a timely manner. Thank you More

by Jlindsey1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Jul 27, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 22, 2022

Great service and polite employees Didn’t try and sell me unnecessary services which is rare. More

by christy murphree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Burt
Report | Print
Jul 26, 2022 -

AutoNation Chevrolet West Austin responded

Hi Christy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 21, 2022

We took our car in and had to leave it and then wait 10 days before the issue was diagnosed. On the 15th day, after many attempts, I completed a call to Service and they said it was ready. The issue we had More

by rosemarymoore43
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Moore, Bradley B.
Report | Print
Jul 25, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. If you'd like, please contact our General Manager at (512) 309-0028. We'd appreciate the chance to make your experience a positive one.

July 20, 2022

Jaden kept in frequent contact with me while my vehicle was there for major mechanical repair More

by EddieWilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Jul 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 18, 2022

Patrick in service is Amazing! He is friendly and knowledgeable. Got my car in and out in a timely manner. More

by turtleemtp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jul 21, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 14, 2022

I had NO AC! !! I made an appointment online and they took my car and got me up and running again- I know they are swamped, but I sure appreciate them:):) More

by gtuttle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Bradley
Report | Print
Jul 17, 2022 -

AutoNation Chevrolet West Austin responded

Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 14, 2022

They called me asoon as car was ready. Kept me updated when it was going to take a little longer and leand me a car. More

by baby_jazminn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buck
Report | Print
Jul 16, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2022

Great sales experience, no hassle, no drama negotiation. Gave me what I needed on my trade as well. Carl Brooks, my sales guy, was awesome. Very clean sales floor, provided ice cold water which was needed i More

by MikeR22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Brooks
Report | Print
Jul 16, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Austin. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

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