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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 554 reviews

July 30, 2022

The staff was very friendly and professional. They were very punctual for my 7am appointment and I was very happy with the service. I will definitely come back again. More

by marlo.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Report | Print
Aug 02, 2022 -

AutoNation Chevrolet West Austin responded

Hi Marlo, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

Service was great. Jaden was very professional and on-point. My Tahoe was completed in a shorter time that anticipated. More

by lonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Aug 01, 2022 -

AutoNation Chevrolet West Austin responded

Hi Lonny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2022

Bradley or Bryan was nice and helpful in getting the Traverse oil change, inspection and tire rotation completed and supplied all the information More

by ywspolek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley or Bryan
Report | Print
Aug 01, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

Awful experience bordering on criminality. This dealership took my new C8 corvette which had a warning light come on, kept it for two months with no communication, and an inability to reach t More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service managers, sales people, and sales manager
Report | Print
Aug 01, 2022 -

AutoNation Chevrolet West Austin responded

Hi Pete, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Austin take our reviews very seriously. If you'd like, please contact our General Manager at (512) 309-0028. We'd appreciate the chance to make your experience a positive one.

Aug 01, 2022 -

Pete responded

The number provided is the general number to the dealership, you're not even providing a specific name with that person's number to contact. Trying to reach anyone at the dealership is a 1/2 day event. Please contact me to make to determine if there is anything you can do "to make it right" Pete 512-626-1630

July 27, 2022

Has to get an oil change and inspection done. They were very quick (same day turn around) professional and helpful. More

by ctako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Jul 30, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 25, 2022

Arrived early to appointment. Car serviced immediately. Professionally addressed needs. Staff courteous. Finished in timely manner. More

by SLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Report | Print
Jul 25, 2022 -

SLH responded

Arrived early to appointment. Car serviced immediately. Professionally addressed needs. Staff courteous. Finished in timely manner.

July 23, 2022

Very nice dealing with the service department. In and out in a timely manner. Thank you More

by Jlindsey1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Jul 27, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 22, 2022

Great service and polite employees Didn’t try and sell me unnecessary services which is rare. More

by christy murphree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Burt
Report | Print
Jul 26, 2022 -

AutoNation Chevrolet West Austin responded

Hi Christy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 21, 2022

We took our car in and had to leave it and then wait 10 days before the issue was diagnosed. On the 15th day, after many attempts, I completed a call to Service and they said it was ready. The issue we had More

by rosemarymoore43
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Moore, Bradley B.
Report | Print
Jul 25, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. If you'd like, please contact our General Manager at (512) 309-0028. We'd appreciate the chance to make your experience a positive one.

July 20, 2022

Jaden kept in frequent contact with me while my vehicle was there for major mechanical repair More

by EddieWilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Jul 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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