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AutoNation Chevrolet West Austin

Austin, TX

4.7
582 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 582 reviews

September 15, 2022

Jaden is amazing , nice and polite , job was Done before expected and the car was super clean More

by buck0606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden selucky
Sep 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 14, 2022

My experience with Concetta and hector was amazing and super easy. Thank you for assisting with my purchase More

by Kmorales0687
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Concetta and Hector
Sep 18, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 12, 2022

Oil Change, tire rotation and fuel filter replacement was completed in a timely manner. Waiting room was nice, walked around looking at new vehicles, although not many to look at. More

by garym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 15, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 12, 2022

It has been my experience that AutoNation West Austin has always done their best to see that I am completely satisfied. More

by motor14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark L
Sep 16, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 08, 2022

Service consultant is very nice and professional. He always gets me in even without an appointment. Always conducted himself in a nice and professional manner. They always get the work done in a time More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

hi, we are pleased to hear you had such a positive experience with us, Adam! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2022

Had electrical problem with door locks, took over 2 weeks, but looks like they got it this time, last time it was in for a week but did not find it. Electrical problems can be a nightmare. More

by jbingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (512) 309-0028.

September 07, 2022

Since this vehicle was purchased from this desler, I have had nothing but great service. I would recommend this service department to any owner of a Chevrolet. More

by jimmyanthony41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 02, 2022

excellent service. good service sellers are very professional, responsible and nice. I love my new car… thank you🙂 More

by Alejandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Sep 07, 2022 -

AutoNation Chevrolet West Austin responded

Hi Alejandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2022

Service is always excellent. Very professional and show a concern for me as a customer both in the time it takes to complete the work and the cost. I appreciate that their rega More

by SWL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Sep 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 30, 2022

These guys are unprofessional and try to take advantage of consumers. I had a car to sell and they bated me with a high value just to get me to bring the car to them for evaluation. Little did they know I More

by peisele1956
Recommend Dealer
No
Employees Worked With
Joseph Dillard
Sep 04, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (512) 309-0028 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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