AutoNation Chevrolet West Austin

I was able to get in and out in a timely manner Thank you auto nation auto nation More

As always, Bradley was detailed, customer service aware, prompt, knowledgeable, conscientious and true to his word. Great customer service skills and people skills. Honest and pleasant. prompt, knowledgeable, conscientious and true to his word. Great customer service skills and people skills. Honest and pleasant. More

Great service … the technician was in contact all throughout the process which made the whole appointment so very smooth. throughout the process which made the whole appointment so very smooth. More

Conchetta was fabulous. She answered all our questions accurately, was patient, responsive and knowledgeable. She made the process easy and low stress. She answered all our questions accurately, was patient, responsive and knowledgeable. She made the process easy and low stress. More

Jaden was my service advisor he was awesome and quick with helping me with my truck situation A1 service... with helping me with my truck situation A1 service... More

Everything went great I got the price that I wanted and the truck that I wanted the truck that I wanted More

I appreciated their patience, and respect for our concerns and decisions. The salesperson; Sean Greenwood, was very nice to work with. We got a deal we’re happy with, and would come back for the next concerns and decisions. The salesperson; Sean Greenwood, was very nice to work with. We got a deal we’re happy with, and would come back for the next/another car! More

Have purchased several cars from this dealer over the years and have always found their people and service to be outstanding! Most recently, Jaden Selucky took care of our service needs for the 2020 Tah years and have always found their people and service to be outstanding! Most recently, Jaden Selucky took care of our service needs for the 2020 Tahoe we own. More

At this moment I am having a bad experience with my mom's purchases This is what happened  On July 19, 2022, I took My mom to AutoNation to get a new car, She was interested in a new Chevy Traverse 2022, purchases This is what happened  On July 19, 2022, I took My mom to AutoNation to get a new car, She was interested in a new Chevy Traverse 2022, and She got trading, on that trading the payoff for that car was almost $18,000.00, and We got for the sell $22,000.00 so We got $4,000.00 positive, We decided to put $2,000.00 on Down payment and get $2,000.00 back to us. Also, I got a $100.00 check for referring.  Ten days after the purchase of the new car, on July 20th I did a payment on the trading car and today Aug 1, The UFCU has not received the payoff of the trading car. My concern is that this August I have to pay for the New car and the old one in case the payoff was not received on that day because the 15 days in advance are already done. Also, We don't know anything about the two checks We are supposed to receive.  What raises my concern is that the salesperson does not work there anymore so at this moment IDK what to do or whom to ask. More

The communication from the service advisor sucks. Never got a call or anything before they proceeded to do work. Phone calls are almost never answered. Would not recommendation. If I hadn't foolishly Never got a call or anything before they proceeded to do work. Phone calls are almost never answered. Would not recommendation. If I hadn't foolishly purchased the wheel and tire protection warranty, there is no way I would even deal with this place. More