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AutoNation Chevrolet West Austin

Austin, TX

4.7
557 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 557 reviews

August 20, 2022

I dropped my car off on a Monday, Gabriel was the svc mgr. He never called me and I found out he went on vacation, later so did the mechanic. I went 3 times in person. Jaden zalenky said he would take ov More

by cps0113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriel, Jaden, store mgr
Aug 25, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (512) 309-0028 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Aug 26, 2022 -

cps0113 responded

I called this number and as usual, just rings.

August 19, 2022

Dealership makes you feel at home. They worked with us on our limited budget to get us a suitable car. However, a little unhappy that the car wasn't given an oil change. More

by SSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Ling, Josh Sword, Karla
Aug 24, 2022 -

AutoNation Chevrolet West Austin responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 19, 2022

Great customer service by Consetta, Karla, and Joshua Sword!!! Very prompt in responding to my questions. More

by Ester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Consetta, Karla, and Joshua
Aug 24, 2022 -

AutoNation Chevrolet West Austin responded

Hello Ester, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

My service advisor, Jaden, was great to work with. He kept me informed about the status of my vehicle by phone and text. He worked to have everything finished as to best fit my schedule and was inform More

by Gary.leroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Aug 23, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2022

I had appointment for oil change it took 5 hours the warranty it’s not good More

by areawidechimney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No I’d tags on employee
Aug 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Austin take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 309-0028. We would appreciate the chance to turn your experience around.

August 18, 2022

I have used this dealership for over 15 years. I have been pleased with the sales staff and the quality of the maintenance services I have received. I have never had need to contact the service de More

by jvanexel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not have the name.
Aug 23, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 18, 2022

It was very nice experience they did the work fast so I had time to do other chores appreciate the efficiency thank My best Regards Elvira Oviedo More

by elvira.alvarez64Hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradly
Aug 23, 2022 -

AutoNation Chevrolet West Austin responded

Hello, We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

August 18, 2022

Everyone was helpful and the process went smoothly. My salesperson was amazing! I enjoyed my time spent there. More

by Bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Josh, Hector
Aug 23, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

Great dealership very nice employees great customer service it was a very pleasant car buying experience More

by Krcllamb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott foss
Aug 22, 2022 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

August 15, 2022

Service Rep (Patrick Moore) and Service Technicians spent considerable time and effort to identify and repair/replace a leaking rear AC Condenser. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Aug 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi Larry, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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