AutoNation Chevrolet West Austin

I have used this dealership for over 15 years. I have been pleased with the sales staff and the quality of the maintenance services I have received. I have never had need to contact the service de I have been pleased with the sales staff and the quality of the maintenance services I have received. I have never had need to contact the service department following any of the numerous maintenance services I have had over the years. More

It was very nice experience they did the work fast so I had time to do other chores appreciate the efficiency thank My best Regards Elvira Oviedo had time to do other chores appreciate the efficiency thank My best Regards Elvira Oviedo More

Everyone was helpful and the process went smoothly. My salesperson was amazing! I enjoyed my time spent there. My salesperson was amazing! I enjoyed my time spent there. More

My service advisor, Jaden, was great to work with. He kept me informed about the status of my vehicle by phone and text. He worked to have everything finished as to best fit my schedule and was inform He kept me informed about the status of my vehicle by phone and text. He worked to have everything finished as to best fit my schedule and was informative about what additional services needed to be done currently and in the future. More

I had appointment for oil change it took 5 hours the warranty it’s not good warranty it’s not good More

Great dealership very nice employees great customer service it was a very pleasant car buying experience service it was a very pleasant car buying experience More

Service Rep (Patrick Moore) and Service Technicians spent considerable time and effort to identify and repair/replace a leaking rear AC Condenser. considerable time and effort to identify and repair/replace a leaking rear AC Condenser. More

Found the vehicle that I wanted online and confirmed it was going to be there the next day as I was travelling from Houston to buy. Through a mix up the vehicle was given as a loaner before I arrived on si was going to be there the next day as I was travelling from Houston to buy. Through a mix up the vehicle was given as a loaner before I arrived on site. The sales person went above and beyond to retrieve the vehicle and make sure I was satisfied. Would definitely recommend purchasing from AutoNation West Austin More

Oil not changed on my vehicle yesterday. Today, the oil level is low and oil is still dirty. Multi-point inspection not done on the Fiat. Fluids- not filled. No windshield washer fluid. O Today, the oil level is low and oil is still dirty. Multi-point inspection not done on the Fiat. Fluids- not filled. No windshield washer fluid. Oil change indicator light still blinking and oil change red light still on and reads at the same level. My appointment was scheduled at 1 pm on Thursday, Aug 11 and this Autonation had me waiting almost 3 hours, from 1:10 pm to 4 pm. Also, the time is missing on the invoice. Service technician who did the oil change, his name- technician's name or initials - missing green document. My car key was never tagged. This dealership Autonation does not deserve a one star. This dealership, Autonation's credibility is gone. This Autonation charged me for oil change not completed at all. And had me waiting for nothing. This Autonation's service agents and service technicians are horrible for getting over on customers similar to me. More

Great Attention to details and I would recommend to a Friend with a friendly staff that provides additional options. Friend with a friendly staff that provides additional options. More