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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
560 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 560 reviews

October 27, 2022

Sales experience was great. No issues there. Service not so much. Car has an issue after 3 weeks from purchase. Left car with service team for almost a week only for them to tel More

by abhijeetrks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
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Nov 04, 2022 -

AutoNation Chevrolet West Austin responded

Abhijeetrks, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 309-0028. We hope to hear from you.

October 24, 2022

the service is bad, I took my car at 7:45 a. m. I had an appointment at 8:00 a.m. and it was 9:45 a.m. and the car stopped outside and I was in the waiting room... it was just an oil change and a More

by Guillermo Palacios
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Oct 31, 2022 -

AutoNation Chevrolet West Austin responded

Guillermo, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 309-0028. We hope to hear from you.

October 23, 2022

My first time dealing with the sales side, but have come here for a few years of service work. Casey did a great job working with me and would go to him again in the future More

by ATXBuckeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Elsass
Report | Print
Oct 31, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2022

Easy no hassle sale. I walked in and told him exay what o want and how much I was willing to spend. Was done in a couple of hours. More

by dnbowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Oct 30, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2022

They were very savvy on the work Plus they are a courtesy working with me More

by fly_co_lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex M, Lisa Parasrami
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Oct 28, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

Great service when I pull in, kept informed, and notified right away when my truck was ready. More

by Mark33166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 19, 2022

Carlos Sanchez from Auto Nation was simply outstanding in facilitating my purchase for my new Chevy Silverado 4X4. More

by Tommy L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanches
Report | Print
Oct 24, 2022 -

AutoNation Chevrolet West Austin responded

Hi Tommy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 17, 2022

Very please with the service. I did think the price for the oil change was high. More

by Leerrtexas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Oct 23, 2022 -

AutoNation Chevrolet West Austin responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 14, 2022

I have went to this dealership for years. Always professional and timely and job done right. More

by rodney1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
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Oct 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 13, 2022

I recently bought a Chevy Bolt. George Baldauf was very helpful throughout this experience. He helped me with placing the order, kept me updated frequently on the status of the orde More

by mr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Baldauf
Report | Print
Oct 19, 2022 -

AutoNation Chevrolet West Austin responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

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