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AutoNation Chevrolet West Austin

Austin, TX

4.6
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 554 reviews

November 06, 2022

Great customer service. A real no hassle dealership. A great staff and service center. Very pleased. More

by shope01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Concetta
Nov 14, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 05, 2022

Robert Gonzales was my point of contact during the purchase process. He was excellent in every way. The dealership picked me up at the airport and got me to my new pickup. Thanks More

by TZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady in finance was very helpful
Nov 11, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2022

Made an appointment and dropped off vehicle the day before. After a week of little to no correspondence, inquired as to when they would diagnosis the issues. They were not even able to give me a day or More

by nicarevalo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of names
Nov 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

October 31, 2022

I received excellent service by Carlos , my salesman, and Carla, the sales manager!!! , I highly recommend autoNation Chevrolet AutoNation Chevrolet More

by Noe Fuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Chevrolet West Austin responded

Hi Noe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

October 27, 2022

Sales experience was great. No issues there. Service not so much. Car has an issue after 3 weeks from purchase. Left car with service team for almost a week only for them to tel More

by abhijeetrks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 04, 2022 -

AutoNation Chevrolet West Austin responded

Abhijeetrks, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 309-0028. We hope to hear from you.

October 24, 2022

the service is bad, I took my car at 7:45 a. m. I had an appointment at 8:00 a.m. and it was 9:45 a.m. and the car stopped outside and I was in the waiting room... it was just an oil change and a More

by Guillermo Palacios
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Chevrolet West Austin responded

Guillermo, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 309-0028. We hope to hear from you.

October 23, 2022

My first time dealing with the sales side, but have come here for a few years of service work. Casey did a great job working with me and would go to him again in the future More

by ATXBuckeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Elsass
Oct 31, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2022

Easy no hassle sale. I walked in and told him exay what o want and how much I was willing to spend. Was done in a couple of hours. More

by dnbowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 30, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2022

They were very savvy on the work Plus they are a courtesy working with me More

by fly_co_lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex M, Lisa Parasrami
Oct 28, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

Great service when I pull in, kept informed, and notified right away when my truck was ready. More

by Mark33166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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