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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 554 reviews

December 07, 2022

This is by far the worst auto dealership in Texas. Possibly in the entire USA. They don't return phone calls, even from their General Manager. Buyers beware, these are not a company you want do deal More

by rtrim1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General Manager
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Dec 09, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

December 04, 2022

They were able to find me exactly what I wanted and more! So great to work with on the trade-in and purchase of my new vehicle. More

by kimbcozby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Concetta
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Dec 05, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

George was great and the process was smooth. He communicated well during the entire process and made sure we got what we wanted without all the normal hassles of car shopping. More

by hattawayabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Balduf
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Dec 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2022

Jaden Selucky did an amazing job getting my car in quickly and getting it finished in a timely fashion. Great Job Jaden. More

by robgood69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
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Dec 02, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jaden here at AutoNation Chevrolet West Austin! If you ever need help, just give us a call. Happy motoring!

December 01, 2022

Haden Selucky is in point when helping me. It's the 3rd time he's helped, and is an easy going guy. Love it when I deal with someone who's knowledgeable and who remembers an appreciated custom More

by jdm.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Dec 02, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Haden here at AutoNation Chevrolet West Austin! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2022

Customer service is great. No sales team to push you or rush you into a car. More

by bugsbunny1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Ramirez
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Dec 02, 2022 -

AutoNation Chevrolet West Austin responded

Hello, it's experiences like yours that really keep us motivated! If you need more help, our team is available to talk -- safe travels!

Dec 02, 2022 -

bugsbunny1 responded

I bought a Chevrolet because I grew up with Chevy in my life. My s1st truck all the way to las truck. No Chevy Traverse great buy.JJS

November 30, 2022

I worked with Scott Foss on a vehicle purchase at Autonation. Scott was very professional and upfront on the deal and the staff made the transaction very easy. More

by toddlgartman
Recommend Dealer
Yes
Employees Worked With
Scott Foss
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Dec 01, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Jadon was an excellent Service Advisor. He took the time to listen and answered all my questions. More

by J.Shamblott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadon
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Nov 30, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 28, 2022

The After Sales Specialist in the Service Department was knowledgeable and accommodating to my need to replace a damaged tire. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Nov 29, 2022 -

AutoNation Chevrolet West Austin responded

Hi Gary, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 26, 2022

Straightforward simple solution, No hassel and top dollar for trades. Great experience! Thanks West Austin! More

by Lg9930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George B.
Report | Print
Nov 28, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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