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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 554 reviews

February 21, 2023

Tired of the service department and continually having issues. Why does it take a week to get a diagnostic on a vehicle? More

by amaze_1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Feb 25, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 309-0028 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Feb 25, 2023 -

amaze_1 responded

Already did that and spoke to the new service manager and issue was never resolved.

February 17, 2023

Mr. Bastidas was amazing, friendly and understanding! What you want is what they will push for. More

by EdgarAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan bastidas
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Feb 22, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 08, 2023

They were awesome. They were helpful non pushy. Answered questions that I had in a timely fashion. More

by trock21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
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Feb 12, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2023

Was very happy with the service I received. It was very prompt & everything was handled by Jaden Selucky very well. I had not met Jaden before but I was very pleased with his attentive servi More

by Merlietx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Feb 07, 2023 -

AutoNation Chevrolet West Austin responded

Merlietx, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

A great service experiance! Jaden took care of my needs completely and quickly. Exemplary employee. More

by johnhlov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Feb 03, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 28, 2023

I had Jaden and I called late originally but luckily he was the only employee still there. He took my information down and was able to get me in early in the morning the next day. As a college student I di More

by Ephraim Belachew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Feb 01, 2023 -

AutoNation Chevrolet West Austin responded

Hi Ephraim, we're happy you found Jaden to be so supportive during your experience here at AutoNation Chevrolet West Austin. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 28, 2023

Awesome experience - Jaden and his team were great and will be a returning customer. Got the job done in a great timespan More

by Kartal Topgul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Feb 01, 2023 -

AutoNation Chevrolet West Austin responded

Hi Kartal, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! We look forward to your next visit! Take care!

January 27, 2023

It’s the second time buying a car in AutoNation Chevrolet West Austin. Brooks been a outstanding person helping me out with the best interest for the customers, also managers been outstanding as well. More

by S_sepulvedanavia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooks
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Feb 01, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2023

Karla and Concetta were wonderful! They answered all my questions and provided great customer service! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla, Concetta
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Jan 24, 2023 -

AutoNation Chevrolet West Austin responded

Hi Kevin, thank you so much for your positive comments about AutoNation Chevrolet West Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

My experience was fantastic. While I give credit to the dealership as a whole, I largely credit my salesperson, Sean Greenwood. he was knowledgeable, attentive, professional an More

by smcwill1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Greenwood
Report | Print
Jan 23, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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