AutoNation Chevrolet West Austin

Jesus Gomez Villegas was an awesome sales person. He did everything he could to get me into the vehicle I wanted. Jesus was not pushy. He let the vehicle sell itself instead of being a salesman tryin He did everything he could to get me into the vehicle I wanted. Jesus was not pushy. He let the vehicle sell itself instead of being a salesman trying to sell the vehicle. Jesus worked all day with me and after test drive we found backup lights not working, within minutes a mechanic diagnosed the problem and ordered parts. Next day Jesus called me and I picked up the car the following day. So I would recommend him to anyone looking for a used car. Thanks Jesus for everything! More

Service department was helpful and fast. Jayden was knowledgeable, not pushy with up sales, and very personable. Jayden was knowledgeable, not pushy with up sales, and very personable. More

Overall had a great experience. Both Philip and Maxamilliano did an exceptional job in sales and finance! Both Philip and Maxamilliano did an exceptional job in sales and finance! More

Worst experience I've ever had to deal with, with any dealership related to the Service department. Service department is severely mis-managed and understaffed. Was told my vehicle's issues would be diag dealership related to the Service department. Service department is severely mis-managed and understaffed. Was told my vehicle's issues would be diagnosed within 1 - 2 weeks, it was actually 4 weeks before it was even looked at by a service tech - took a total of 5 weeks to get my vehicle returned and only 1/3 of the issues resolved. I was also told by service department that the other issues I had concerns with are 'normal' - I've owned (2) other of the exact same truck, these issues were never present. During my 5 weeks, I also had to rent a vehicle on my dime for work that is under Auto nation's 4,000 vehicle purchase warranty. Jaden (my service rep.) unfortunately had his hands tied due to poor management, but nevertheless I'm stuck with a $1200 rental vehicle bill, a missing trailer hitch (stolen during this 5 week period), and only 1/3 of my vehicle issues resolved. Highly recommend you never buy a vehicle here, so you don't have to deal with servicing a vehicle here. More

Exceptional Service from every department. 10/10 would recommend to anyone in the market for a vehicle, new or used. 10/10 would recommend to anyone in the market for a vehicle, new or used. More

New and used car, easy to buy. They work with ITIN. Do you want to sell your car? they buy it from you without the need for you to buy. Excellent dealership They work with ITIN. Do you want to sell your car? they buy it from you without the need for you to buy. Excellent dealership More

I have had good experiences working with Jaden. He is always professional and very informative. It is also nice to see the same service person when I go in. He is always professional and very informative. It is also nice to see the same service person when I go in. More

I feel like I was treated with respect and the dealer Mr Brooks was very professional and honest with me and everyone I talked with was very polite and I really felt like I was treated like a king Brooks was very professional and honest with me and everyone I talked with was very polite and I really felt like I was treated like a king More

Jaden was very professional and explained all service options that would be performed. He also explained my maintenance contract and extended warranty. options that would be performed. He also explained my maintenance contract and extended warranty. More

Easygoing, kind people. They made it super easy to understand some things I was uncertain about which made the car buying experience a lot less stressful than it could have They made it super easy to understand some things I was uncertain about which made the car buying experience a lot less stressful than it could have been. More