AutoNation Chevrolet West Austin

I brought my truck into AutoNation Chevrolet West Austin (11400 Research Blvd) for a tune-up and oil change. I arrived about 10 minutes early for my online appointment and was greeted by Bradley Burt, my se (11400 Research Blvd) for a tune-up and oil change. I arrived about 10 minutes early for my online appointment and was greeted by Bradley Burt, my service representative. I just moved to Austin a couple weeks ago, so I was hoping to find a reliable shop and service advisor to take care of my truck long-term. My truck’s about to hit 95,000 miles, and Bradley suggested a fairly extensive service list in the $1,500 range. I had to scale it back since I’d just had a big round of repairs done before my cross-country move. They didn’t have those records on hand, but I made sure to explain that, and I’m glad I did, because after checking later, I realized several items would have been unnecessary duplicates. I waited roughly four hours in the lounge (until around noon) for an oil change, tire rotation, and inspection before needing a ride home for afternoon work meetings. Not long after I got home, I got a text that the truck was ready for pickup. The pricing felt fair for the work done, but it’s worth noting they don’t include a complimentary wash or vacuum like some other Chevy service centers. Overall, I’d give the experience 3 out of 5 stars, no frills, the work got done, but there’s definitely room for a bit more communication and efficiency. More

Made the appointment with Autonation and everything that was discussed went as planned. It was a good experience was discussed went as planned. It was a good experience More

Salesman was great, informative and patient. My only problem was finance took a very long time. It was a long day, and that was not pleasant. My only problem was finance took a very long time. It was a long day, and that was not pleasant. More

Upon arrival I was greeted with a friendly smile and didn't feel pressured to make a purchase. I can be hard to work with sometimes, but the staff made it a very easy to complete a purchase without tryi didn't feel pressured to make a purchase. I can be hard to work with sometimes, but the staff made it a very easy to complete a purchase without trying to nickel and dime me. I left feeling like I received the absolute lowest price possible for a high dollar vehicle. Shane B. (sales associate) has my recommendation for anyone visiting the store, he went above and beyond in all aspects of the sales process. Thank you AutoNation Cheverolet West Austin, many kudos and look forward to making another purchase a couple years from now!!! More

Me and late husband have been with George Baldauf for over 7 if not more years the dealership has always gone out of its way to everything go a smooth and easy as possible. Will not go anywhere els over 7 if not more years the dealership has always gone out of its way to everything go a smooth and easy as possible. Will not go anywhere elsa More

My guy was excellent. I have bought a lot of cars in my 58 years and he listened to me and I got what I wanted I have bought a lot of cars in my 58 years and he listened to me and I got what I wanted More

An excellent team to work! They helped me make a quick and safe purchase. Everyone at the dealer was very kind. They helped me make a quick and safe purchase. Everyone at the dealer was very kind. More

Patrick was very helpful and really listened to our needs. He knows his stuff and is a great guy. I would recommend him to anyone I know. needs. He knows his stuff and is a great guy. I would recommend him to anyone I know. More

Very attentive and detailed, always asked if there was anything else i needed. Much appreciated anything else i needed. Much appreciated More

Bought my second Chevy from them. They always give you a good deal and good service. They always give you a good deal and good service. More