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AutoNation Chevrolet West Austin
Austin, TX
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
April 11, 2023
Website is garbage, and seemingly the only way to communicate. No one answers the phone at service, or parts. Service rep was not clear on scope of work and did not communicate ability or schedule c communicate. No one answers the phone at service, or parts. Service rep was not clear on scope of work and did not communicate ability or schedule clearly.. no shortage of sales reps willing to talk about selling you a new one though. More
by Amassey
Employees Worked With
Can’t remember the names
April 08, 2023
Dylan was excellent! He is very helpful and knowledgeable. The service I needed was done by Jose. He did a great job and the service was done quickly! I will definitely He is very helpful and knowledgeable. The service I needed was done by Jose. He did a great job and the service was done quickly! I will definitely recommend them to friends and family and will ask to see Dylan and Jose for all my future car needs! More
by carlyhouzenga
Employees Worked With
Dylan, Jose
April 06, 2023
A follow up on my review on 02/24/23: I lodged a complaint with the Texas DMV about AutoNation's deceptive practices. In addition to what I outlined previously, I was told by Joshua Sword that my ve complaint with the Texas DMV about AutoNation's deceptive practices. In addition to what I outlined previously, I was told by Joshua Sword that my vehicle would be registered in Williamson County, where I live. Instead, it was registered in Travis County, as the title person would not travel to Williamson County to register my vehicle. Here is an excerpt from an Email I received from the investigator assigned to my complaint: "I have completed my investigation regarding your complaint against the above named licensee filed with the Texas Department of Motor Vehicles - Enforcement Division. My investigation revealed evidence of a violation(s) related to the laws and/or rules which we regulate." "Your complaint, and my recommendation, have been forwarded to the attorney assigned to this case. The attorney will make the final determination on what disciplinary action, if any, will be taken." Wish I could give zero stars. Beware of AutoNation Chevrolet. More
by Dopeydog
Employees Worked With
Joshua Sword (Finance)
March 30, 2023
I had such a great experience with Carlos Sanchez. He was attentive, upfront and personable. Thank you Carlos for helping me get into my new ride! I’ll be back! He was attentive, upfront and personable. Thank you Carlos for helping me get into my new ride! I’ll be back! More
by LaurieK
Employees Worked With
Carlos Sanchez
