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AutoNation Chevrolet West Austin

Austin, TX

4.6
554 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 554 reviews

August 21, 2023

5 STARS for overall service by Casey and Finance who had my trade-in appraised quickly then sealed the deal with my certified 2020 Kia Optima!! More

by Dplymale59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Aug 26, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

Sat for 3 hours in waiting room. Only to be told they were unable to flush my 8 speed transmission because they didn’t have the right fitting. I have a 2018 SS Camaro. So I spend $6 More

by Dhowethespicemustflow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy McClintock was my service advisor
Aug 28, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. Please call our General Manager at (512) 309-0028 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 16, 2023

Always treated with courtesy, fast in and out service when taking car in for maintenance servicing. Nice and clean waiting area. More

by monkeystuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Romero
Aug 22, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

My service representative went above and beyond to help me take mother to doctor appointment More

by 20Vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Aug 14, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

I had a fantastic experience with AutoNation. Mark is an awesome salesperson. He proactively kept me in the look regarding the status of my custom build. He was super responsive whenever I had More

by maeveomeara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lucas
Aug 07, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Our salesman did a great job (Jacob) I never felt pressured, and he explained everything and any questions I had. He always did his best to answer. More

by John
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jabob
Aug 07, 2023 -

AutoNation Chevrolet West Austin responded

Hi John, thank you for your kind review; we are happy to pass along your comments to Jacob here at AutoNation Chevrolet West Austin! Feel free to stop by if you ever need any more help.

July 31, 2023

Very friendly and responsive. Very efficient with the whole process. Answered all my questions and so anticipated questions I would ask. More

by Mwdrmt2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 07, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2023

HAD ALREADY BEEN TO TWO OTHER DEALERS THAT MORNING. SHAWN WAS WELCOMING AND HELPFUL FROM THE START. KEEP IT UP! LOVE MY SANTA FE More

by emscy2
Recommend Dealer
Yes
Employees Worked With
Shawn, calvin
Aug 03, 2023 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

Great customer service. Everyone there is always asking if they can help you. I’ve bought several vehicles there More

by jwinkler1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan lewis
Jul 31, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Everything went very smooth, but I have to give the car expert I employed to work with AutoNation Chevrolet West Austin his credit. One of the things that was a real surprise was I had known the financial More

by jkcarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth (Lane) Tate, Haley Crussen
Jul 27, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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