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AutoNation Chevrolet Valencia

Valencia, CA

4.6
832 Reviews

23649 Valencia Blvd

Valencia, CA

91355

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Showing 832 reviews

May 03, 2022

The Service was just "okay," not exceptional. I had an appointment at 9:40 and the Customer Service Rep. did not review the Service needs until 1/2 hour late. The actual work was good and the c More

by karlklein771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
May 05, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 03, 2022

They got me in and out, very good service. Took great care of my car. More

by Anthony Sheppard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 06, 2022 -

AutoNation Chevrolet Valencia responded

Hi Anthony, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2022

Vendor really nice , always answer my questions in a good way, and never avoid or turn any answers More

by Martin Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle , Morí
May 06, 2022 -

AutoNation Chevrolet Valencia responded

Hi Martin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2022

The service dept. is very difficult to deal with and poor quality brakes on car More

by catg80s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arianna, Steve, Matt
May 05, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9107 -- we hope to hear from you soon.

April 30, 2022

I purchased my car from Santa Clarita Chevy agency and have had my car for a long time. When my car needed service I would contact Steve in the Service Department to make an appointment for service. Stev More

by rspr274627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnson, the crew in the Shuttle Department and the Cashier
May 03, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 29, 2022

Took my Saturn Sky into the dealership for a "healthcheck". The car checked out fine... no charge. Honest dealership! More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 03, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2022

The service department did a good job communicating the status of my car. Loved the shuttle service. The visit was worry free. More

by Herrera, S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle
May 03, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

We had a wonderful experience and we are very pleased with our new Tahoe, we will be returning to purchase future vehicles here More

by alldone03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
May 02, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 27, 2022

Your team is the best. I enjoy coming to this Service department. Everybody’s very knowledgeable again outstanding work great leadership thanks guys More

by bosnnavy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Apr 30, 2022 -

AutoNation Chevrolet Valencia responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2022

My 2020 Tahoe had an issue that the engine started but the vehicle didn't move. Probably the battery drained. Finally it was fixed and it was quickly taken care of by the nearest AutoNation. I really appr More

by mark.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 30, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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