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AutoNation Chevrolet Valencia
Valencia, CA
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Just had my AC repaired at AutoNation Chevy In Valencia. Steve Johnson has always been my service advisor and I have had great service whenever I need help. He makes sure repair are timely and done correctl Steve Johnson has always been my service advisor and I have had great service whenever I need help. He makes sure repair are timely and done correctly. I have never had to return with any problems. Also I want to commend the AC technician that worked on my truck. Super clean. It's worth noting that he takes pride in his work. More
Best car purchase experience I have ever had. I was dreading the process but was pleasantly surprised by how easy it was. A professional staff, very friendly and understanding. Received a fair I was dreading the process but was pleasantly surprised by how easy it was. A professional staff, very friendly and understanding. Received a fair price for my trade ins and paid a fair price for the new car purchase. More
The staff was the friendliest I have ever dealt with. Michelle Lopez was excellent. I have never had such a pleasant purchasing experience. She was always communicative with every step. I strongly recomm Michelle Lopez was excellent. I have never had such a pleasant purchasing experience. She was always communicative with every step. I strongly recommend AutoNation Chevrolet Valencia. More
AMAZING CUSTOMER SERVICE! !! I must say the level of service was exceptional! Initially I went in because my tires were bald and I was told by staff that there were no appointm !! I must say the level of service was exceptional! Initially I went in because my tires were bald and I was told by staff that there were no appointments, however I saw Jerry Hicks and things changed immediately! I asked Mr.Hicks if he could take a look at my tires and determine if they were in good shape or safe to travel long distance on. Mr. Hicks immediately walked with me out to my car and did a inspection of my tires. He immediately confirmed that my tires were bald and needed to be replaced immediately as they were in bad condition. Mr.Hicks then managed to book me an appointment for the following morning and my tires were replaced and my car was aligned with no issues. Mr.Hicks was also able to utilize the shuttle service to get me back home while my car was being serviced! Mr.Hicks is a class act and his level of commitment to customer service should not go unnoticed. Thank you again, my family and I appreciate your hard work and dedication. It is truly appreciated Jerry! More
Good dealership. Friendly, nice and helpful people. Ron and Michelle were pleasure to deal with. Honestly represented the used car we bought from them. We never regre Friendly, nice and helpful people. Ron and Michelle were pleasure to deal with. Honestly represented the used car we bought from them. We never regretted this buy and had no surprises on the car condition. This dealership provides honest and clear approach to customers. Definitely recommend. More
Service Department is un responsive, including the “manager”. Left me without a vehicle for an additional day while mine was getting warranty service. Let them know ahead of time for the need of the r “manager”. Left me without a vehicle for an additional day while mine was getting warranty service. Let them know ahead of time for the need of the rental if necessary, they ignored the request. My vehicle wasn’t ready the next day and all the service dept was gone with no one to assist with providing a rental. Sales didn’t help, says “They’re a different department”. More
AutoNation Chevrolet located in Valencia is a great place to purchase a vehicle ! This is my second time working the staff at here. The staff are friendly and helpful with any needs you may have. If th place to purchase a vehicle ! This is my second time working the staff at here. The staff are friendly and helpful with any needs you may have. If they don't have answer for your question, they will find someone who can. It has been a pleasure to business with them. Yes, I will purchase my next car from this location and continue to recommend AutoNation Chevrolet to family and friends ! More