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AutoNation Chevrolet Valencia
Valencia, CA
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Steve Johnson has been my service representative for years. There is nobody better. He knows my car as well as I do! From oil changes to tuneups, he’s always got me covered. years. There is nobody better. He knows my car as well as I do! From oil changes to tuneups, he’s always got me covered. More
The service was quicker than expected. The advisor was very nice. I’m disappointed in this questionnaire as I should not be forced to write more than I would like. The advisor was very nice. I’m disappointed in this questionnaire as I should not be forced to write more than I would like. More
Friendly and attentive Service Advisors and staff! Brought my 2018 Chevy Volt into the Service department due to a check engine light notification; setting up and online appointment was simple and Ste Brought my 2018 Chevy Volt into the Service department due to a check engine light notification; setting up and online appointment was simple and Steven helped me day of, explained the options avail to me and moved efficiently to coordinate the repair and got me my vehicle back quickly. Thank you for your great customer service and experience! More
Staff is nice but I didn’t get a call when my car was ready from its oil change. Only knew because shuttle driver called to let me know he was ready to pick me up from the mall. Apparently he was notifie ready from its oil change. Only knew because shuttle driver called to let me know he was ready to pick me up from the mall. Apparently he was notified and was instructed to go get me. No biggie, I guess. I Scheduled the oil change over the phone and online also requesting for the steering to be looked at but at arrival I was told I had to bring it back another day for the steering to be looked at. They should have gave me a proper appointment time for both things to be taken care of, gas is too expensive to having to go back not to mention an inconvenience. More
I had a great experience with AutoNation Chevrolet in Valencia. I bought my car there for a great price and 3 years' worth of free oil changes and maintenance visits. Easy in and out, with appointments a Valencia. I bought my car there for a great price and 3 years' worth of free oil changes and maintenance visits. Easy in and out, with appointments almost always available. More