AutoNation Chevrolet Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It' a no-brainer for us, Autonation Chevrolet is family and treats us like it! Steve Johnson is ALWAYS there for us and consistently delivers quality service every time. Thank you! and treats us like it! Steve Johnson is ALWAYS there for us and consistently delivers quality service every time. Thank you! More
Extremely helpful service department made me feel as a valued customer.I purchased a vehicle and in 3 weeks the engine light was on AutoNation in Cerritos just washed there hands and said to go to AutoNat valued customer.I purchased a vehicle and in 3 weeks the engine light was on AutoNation in Cerritos just washed there hands and said to go to AutoNation Valencia because the vehicle was a Chevrolet. Valencia found the issue and said they contacted Cerritos to see if they were willing to help me but were told that the vehicle was sold as is . Valencia has informed me they will try to help me but Cerritos has not even communicated with me. Thank you Valencia for making me feel like a valued customer More
worse experience iv ever had with a dealership. thought because it was a certified dealership i was going to get a no hasttle type of contract and my POC vehicle was given to me in horrible conditi thought because it was a certified dealership i was going to get a no hasttle type of contract and my POC vehicle was given to me in horrible conditions with fake promises of fixing after .then on last day of return they kept me for 6 hrs there waiting for car to get worked on and they didnt check the mechanical issues i had told them about . I ended up crashing the vehicle (which happened to have worn out rotors and poor suspension . dont buy from here they will take advantage of you if you and keep you there for hours for no reason but rush the paperwork side of things . they will also misinterpret the wording in the contracts. and make mistakes just to "renew the contract" and take certain legal protections away from you.just dont come here . specially not for a preowned certified . they use other vehicles to replace parts on other ones .so your vehicle could potentially have issues you expect to be good like a charger port , suspension , panels , etc . trust me when i say this DONT BUY FROM HERE ! Go to another dealer and ask about that car as an example instead .ALSO THEY GIVE OLD PAPERWORK AND "BAD INK CONTRACTS" they gave my finance company different paper work then they gave me . honestly just makes me want to not buy silverados overall ever again . More
I found the Chevy Colorado that I was looking for online and made an appointment to have a phone call for more information on the truck, this was on a Sunday when the dealership was closed but I got a text and made an appointment to have a phone call for more information on the truck, this was on a Sunday when the dealership was closed but I got a text message about 10 minutes later confirming my appointment. I liked the fact that they responded so quickly. One thing I didn’t like was that they had some hidden packages tacked onto the price of the truck that were not listed online. When I initially mentioned it I was told the package could not be removed and it was a total of $1,400.00, this was frustrating because again it wasn’t listed on the website. The packages was to protect the interior/exterior of the vehicle, if there were stains on the seats they send someone out to clean or if dents or sap get on the exterior they remove them for up to 3 years.. this was not something I was interested in and they were initially telling me I had no choice if I wanted the truck. I ended up leaving because of this, I was upset that I drove 3 hours to find out there were hidden costs. After thinking for a bit I returned and asked again if they would consider removing the packages considering I drove so far and was happy to hear they agreed to remove the packages. Things were pretty smooth sailing for here on out, we did have to return the following day to complete the sale but I was very pleased with the 2 ladies who helped me, Irene and Michelle. Irene showed me everything I needed to know about my new 2023 Colorado and Machelle helped me pick out the best extended warranty packages that actually fit my likings. They have been very responsive and helpful during the process of buying my new truck. I was able to receive $500.00 for being a first responder and I really appreciated that! More
I recently had a fantastic experience at AutoNation Chevrolet Valencia, and I couldn't be happier with the service I received. John, my salesman, went above and beyond to make my car-buying process smo Chevrolet Valencia, and I couldn't be happier with the service I received. John, my salesman, went above and beyond to make my car-buying process smooth and enjoyable. From the moment I walked into the dealership, John was attentive, knowledgeable, and genuinely focused on helping me find the right vehicle. He took the time to understand my needs and preferences, guiding me through the available options without any pressure. One standout aspect was the convenience of trading in my old vehicle. AutoNation Chevrolet Valencia made the entire process seamless and efficient. John handled all the paperwork with expertise, making sure I understood each step along the way. The dealership's commitment to a hassle-free trade-in experience truly set them apart. Moreover, the selection of vehicles at AutoNation Chevrolet Valencia was impressive, and the dealership's commitment to quality was evident. I found the perfect car that met both my requirements and budget. The atmosphere at the dealership was friendly and welcoming, creating a positive environment for customers. The staff, including John, demonstrated a genuine passion for helping customers, making it a pleasurable experience overall. If you're in the market for a new or used vehicle and appreciate excellent customer service, I highly recommend AutoNation Chevrolet Valencia. Ask for John – he's a stellar salesman who will go the extra mile to ensure you drive away with a smile on your face. More