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AutoNation Chevrolet Valencia

Valencia, CA

4.6
843 Reviews
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23649 Valencia Blvd

Valencia, CA

91355

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Showing 843 reviews

August 26, 2022

The dealership put some pressure to make the deal. “The people behind you are trying to buy the same car right now.” More

by Carnut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9107 -- we hope to hear from you soon.

Aug 30, 2022 -

Carnut responded

I wasn’t interested in the car but purchased it since I needed a car and can not wait for another car to come in. I came in special for a different vehicle. It was on the lot and available. But I was told it was gone when I had an appointment with someone. Each time I visited the dealership, nobody knew the people I was contacted by and spoke with.

August 26, 2022

I made a service appointment online, drove to the dealer and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled t More

by tomstouffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Parraz
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

No one knew about optional contract with no Money down. I didn’t want mark ups. Like floor mats that used to come with the vehicle at no charge. I asked about buying parts she said no, that I had to buy th More

by isapapa51
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle,Gabriel and one behind the desk. We still don’t understand the car.
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 200-9107. We would appreciate the chance to turn your experience around.

Sep 04, 2022 -

isapapa51 responded

Hi only I give per 10:is parts dept.nobody else in sale dept .also you have email wrong

August 25, 2022

Rick was great from start to finish. I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at More

by tquartarone
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Feel free to stop by if you ever need any more help.

August 24, 2022

Hi,I was very pleased with my service representative Steve Johnson! He was courteous helpful and took care of all my issues with my Corvette! I have dealt with him in the past and he’s always been excel More

by Ewhite9206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 24, 2022

Good customer service in service dept. My phoned-in appointment was not recorded on the service schedule, but the service advisor took care of my car at that time. Much appreciated! More

by djtdowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Clark
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9107. We hope to hear from you.

August 24, 2022

Great customer service, Labor cost was kinda high, but good work preformed. Service rep's communication was good More

by cfordnetwork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 23, 2022

This dealership is very professional and really willing to work with you if you meet them half way, or ready to make a deal. They were very helpful with getting me my new Camaro. Everyone was really kind, More

by lolita01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

Been a customer 15+ years! !! Great customer service.wouldn’t go anywhere else. Love my Chevy!! More

by Teehurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 26, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 21, 2022

Every single representative was friendly courteous and helpful. The time waiting was very short and I really happy because they were upfront and honest. More

by Elnikoya12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariana
Aug 26, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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