AutoNation Chevrolet Valencia
Valencia, CA
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Communication is Zero My car originally need to stay 6 days, on 7th day I don't receive any Status which I was assured by the SR Jerry that he would keep me updated on the status of my car. I had to cal days, on 7th day I don't receive any Status which I was assured by the SR Jerry that he would keep me updated on the status of my car. I had to call twice no luck and he don't return calls until leave text message he answer on 8th day that my car will be ready that day and he will let me know the time but never send another message until next day that I text him again about the status Rep Jerry has not called or updated as I expected with my previous experience in another dealers. A client should not have to chase around for information on their vehicle. I am incredibly disappointed also because my car wasn't washed I expect that at least delivery clean after 9 days More
I love my new Chevy Spark! Alexis was my agent and she was amazing. She has taken loving care of me from the first time she called me to even after I purchased my car and drove Alexis was my agent and she was amazing. She has taken loving care of me from the first time she called me to even after I purchased my car and drove it home. More
the people are so nice and get the job done with out waiting for ever like at the GMC dealership down the street. My rep was great and told me everything i needs to know and the coast of repairs. waiting for ever like at the GMC dealership down the street. My rep was great and told me everything i needs to know and the coast of repairs. More
We love Auto Nation! Our service manage Steve Johnson is always ready to help us with friendly and speedy service. Whether we make an appointment, or just drop in, we ar Our service manage Steve Johnson is always ready to help us with friendly and speedy service. Whether we make an appointment, or just drop in, we are always well-taken care of. More
Had a little deal where I needed to take my truck in as an emergency spoke to Jerry in the service department and was super helpful and very good to work with highly recommend him good people skills and ve an emergency spoke to Jerry in the service department and was super helpful and very good to work with highly recommend him good people skills and very professional More
Overall the experience was good, the only challenge was that it took a bit to confirm my vehicle was ready. Once I was able to speak to an associate she stood on the line and kept me posted. that it took a bit to confirm my vehicle was ready. Once I was able to speak to an associate she stood on the line and kept me posted. More
After like 2 weeks of looking for a car I ended up at auto nation Chevy. I was going through so many obstacles with other dealerships but auto nation Chevy made buying a car for the first time so easy. E auto nation Chevy. I was going through so many obstacles with other dealerships but auto nation Chevy made buying a car for the first time so easy. Emma and Vanessa helped me out and they were the absolute best! I highly recommend this dealership! More