AutoNation Chevrolet Valencia

Saturday walk in without a appointment, service manager and staff were able to work on my 2020 Silverado. Service advisor Lorenzo Garcia was even able to find a online coupon and my vehicle was ready to g and staff were able to work on my 2020 Silverado. Service advisor Lorenzo Garcia was even able to find a online coupon and my vehicle was ready to go much faster than expected! More

Alexis was amazing, she is the reason why I decided to go with Chevrolet team vs. via. Give the woman a raise, she know how to sell without being annoying or pushy. with Chevrolet team vs. via. Give the woman a raise, she know how to sell without being annoying or pushy. More

Infotainment center went blank, no radio or any other feature. Talked to Dante about this and made an appointment to get it checked. Turns out I needed a new radio, when the new one came in, made anoth feature. Talked to Dante about this and made an appointment to get it checked. Turns out I needed a new radio, when the new one came in, made another appointment to get it installed. Dante handled the service and helped pair my phone to the new radio. With a coupon from ANC, I saved 10% off the total. Very happy with service and service advisor. More

Horrible, I made an appointment online with a certain person. Leave work to drop my car and a guy asks me who my appointment is with. I tell him and as he walks away says he isn’t working today. Then he person. Leave work to drop my car and a guy asks me who my appointment is with. I tell him and as he walks away says he isn’t working today. Then he says”go ask the cashier”. I walk inside to ask the less than friendly cashier, who was annoyed I was asking her anything, says “go ask one of the guys in a blue shirt”. I walk back to where the blue shirts are and they all pretend they can’t see me through their glass cubicles. So I said do I just pick someone to help me or is someone going to help me. That is absolutely horrible customer service. Not to mention I never got a call saying my car was ready, I showed up after an 8 hr shift and again had to stand around for someone to acknowledge me. One person said my car still was not done and then another said yes it’s done. More

I love Valencia Chevy they are always very though and polite and accommodating . Do great work polite and accommodating . Do great work More

I took my car in for service. My advisor was Jerry, he was very informative of what service was needed. I picked up the car he was explaining the service details to me. I definite My advisor was Jerry, he was very informative of what service was needed. I picked up the car he was explaining the service details to me. I definitely will be going back because of Jerry. More

I was very disappointed. I waited for 2 hours and my car never got serviced. I ended up leaving and probably won't go back. I waited for 2 hours and my car never got serviced. I ended up leaving and probably won't go back. More

Quick. There was no back and forth with pricing. Dan came out with an exceptional price that I accepted. There was no back and forth with pricing. Dan came out with an exceptional price that I accepted. More

Clean facility, friendly and helpful employees, knowledgeable Service managers, quick service, they even washed my car 😊 knowledgeable Service managers, quick service, they even washed my car 😊 More

Service dept is great. However, on Saturdays they need a cashier, way to busy not to have one However, on Saturdays they need a cashier, way to busy not to have one More