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AutoNation Chevrolet Valencia

Valencia, CA

4.6
843 Reviews
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23649 Valencia Blvd

Valencia, CA

91355

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Showing 843 reviews

December 06, 2022

I have leased and serviced 5 vehicles here and have always had a great experience. The service at times like a little longer than I would like, but the advisors are always upfront and offer alternate t More

by fleab7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Wright
Dec 11, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

Very poor customer service, 8 days for a quote and 17 days for the fix More

by paul_mangione
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Casy
Dec 07, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Valencia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9107 to discuss what we can do to help.

December 03, 2022

Sharon was great! Sharon was very friendly and helpful during the buy and after. She was very pleasant to work with and knew her job and the different options there w More

by los3232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Watkins
Dec 04, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Valencia and we hope to be of service again in the future.

December 03, 2022

5 star for Jerry but unhappy with the policy of not having courtesy car. My knee was in a cast and think management should consider my situation with common sense. Plus I came from Tehachapi for the re More

by Willyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
Dec 05, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9107 to discuss what we can do to help.

December 02, 2022

They seem Very unorganized and seem like there always in a hurry I spoke to 3 different advisors, when I picked up my vehicle no one was going to explain what was done as far as repairs. More

by Hpz188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey, Lorenzo,
Dec 05, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9107. We hope to hear from you.

December 02, 2022

Casey was a great help. Great job on the vehicle and your professional crew team More

by chrisdorowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Dec 05, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Casey here at AutoNation Chevrolet Valencia. If you need more help, our team is available to talk -- safe travels!

December 02, 2022

This dealer had very good costumer service and was very attentive to any needs. They also were very quick to handle any situation. More

by Raul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Alcala
Dec 05, 2022 -

AutoNation Chevrolet Valencia responded

Hi Raul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Service dept was very friendly and helpful, they worked diligently to ensure our vehicle was covered under warranty. The vehicle repair was completed and ready for pickup the day it was promised and dealer More

by CAROLYNDURAZO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Dec 02, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

Robert was very helpful during the buy and after. He was very pleasant to work with and knew his job and the different options there were to make sure that I got what I wanted. He explained all the More

by aliciacarter14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 02, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your kind review; we are happy to pass along your comments to Robert here at AutoNation Chevrolet Valencia! Feel free to stop by if you ever need any more help.

December 01, 2022

Great customer service, staff is very friendly. Rick the service director is 👌 absolutely the best More

by Sandydukic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Service Manager
Dec 02, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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