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AutoNation Chevrolet Valencia

Valencia, CA

4.6
843 Reviews
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23649 Valencia Blvd

Valencia, CA

91355

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Showing 843 reviews

January 15, 2023

My service person was Jerry Hicks. He is always very informative and answers all my questions. I have always had a good experience at Valencia Chevrolet. More

by sgtmajmiller1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Jan 19, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia !

January 12, 2023

Doesn't matter if it's a Ford Chevy Dodge Jeep Toyota this dealership will work on it and get it done right the first time and fast! Hats off to Rick and his team for getting my car done quickly at a rea More

by tquartarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 18, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 11, 2023

Have had 3 service appointments at the service center. Steve and the staff the shuttle drivers at the service center are the best. I appreciate the kind quick service. Great communication! I already reco More

by Rampino0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 16, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 05, 2023

This dealership has the best service department. The service advisor Steve is the the most helpful advisor!I always appreciate his help and kindness at each service. More

by Jennrios82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 09, 2023 -

AutoNation Chevrolet Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 04, 2023

My service technician is fantastic and honest. The automated systems are difficult to work with. Chevy Autonation will send a video of whatever is going on with your car from their garage. The More

by RMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jan 07, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Valencia. If you are willing, please call our General Manager at (661) 200-9107 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Jan 07, 2023 -

RMA responded

From what I understand, because it was a holiday weekend the service department was under staffed and our guy was dealing with a heavy load. Maybe this day was just a miss.

January 03, 2023

The people are friendly and helpful. The service team is knowledgeable and took good care of us More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Garcia
Jan 06, 2023 -

AutoNation Chevrolet Valencia responded

We are pleased to hear you had such a positive experience with us! We look forward to your next visit! Take care!

December 30, 2022

Had some warranty (extended warranty) work done that took 4 days (would have thought a knock sensor would only take a day or two). The work was done well and there was no charge. More

by EdSakabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 03, 2023 -

AutoNation Chevrolet Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 27, 2022

Nice service. The sales were efficient and professional. The whole process is smooth and I got my car fast and easily. More

by ariel1203ny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Dec 27, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Went in for a diagnostic and oil change service. Jerry was fantastic, he was informative and has great customer service skills! All employees at Valencia Chevy are accommodating and friendly! More

by John R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Dec 26, 2022 -

AutoNation Chevrolet Valencia responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 22, 2022

Lorenzo was very helpful in getting my truck serviced while I waited. He was also very informative. More

by tnshanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Dec 27, 2022 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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