AutoNation Chevrolet Valencia

It has been a great experience to work with Mike Sellheim Sales and Steve Johnson service at Auto Nation Valencia, we purchase all are cars from Mike Sellheim and all are service is done by Steve Johnson, tw Sales and Steve Johnson service at Auto Nation Valencia, we purchase all are cars from Mike Sellheim and all are service is done by Steve Johnson, two very trustworthy people and offer great customer service.. More

The staff was very friendly. Roy was my salesman and he was very transparent about the whole deal. Roy was my salesman and he was very transparent about the whole deal. More

Always have a good experience at AutoNation Chevrolet. This time Casey even found a coupon to save $50 off our bill. This time Casey even found a coupon to save $50 off our bill. More

Steve in service is the best. Always goes above and beyond to make sure I’m completely happy with the service I have received. Always goes above and beyond to make sure I’m completely happy with the service I have received. More

Steve always manages to take care of my issues even though he is usually swamped with his own issues. though he is usually swamped with his own issues. More

after changing the transmission in this service, I received a car in which the parking assistant did not work and the cover on the rear bumper was scratched. The representative of this company initia received a car in which the parking assistant did not work and the cover on the rear bumper was scratched. The representative of this company initially stated that I did not have this function in the package, and when I showed him that this equipment is, he refused me, saying that it was not their fault and that I had a bad car. All in all it took me 2 weeks. customer service is very, very bad. More

Amazing service steve is the best knowledgeable person always available to help with any question. always available to help with any question. More

Experience with the team was very good! Good overall review of vehicle details. Even thought we were paying cash, the financing department was difficult to get processed - once we got in Good overall review of vehicle details. Even thought we were paying cash, the financing department was difficult to get processed - once we got into the finance team, it went pretty quickly More

Let me start with scheduling. I have taken my truck here for service several times prior and needed to bring it in for a noise coming from either the drive/suspension or transmiss I have taken my truck here for service several times prior and needed to bring it in for a noise coming from either the drive/suspension or transmission. Received an inspection report noting attention needed on things that aren't an issue (i.e. oil change, which was done three days prior) and not calling out VERY obvious things (i.e. ABS dash light, airbag dash light, rear center brake light). The technician was unable to duplicate the noise and nothing was found in the drive/suspension. The transmission was unable to be looked at as the transmission tech was scheduled more than a week out. Upon pickup, I was told by the service writer that sometimes what is found is a function of the technician. If a vehicle comes in with a complaint, it should not leave without, at least, a diagnosis of that complaint. More

Dante has been consistently outstanding. He is friendly, detailed, and honest. I can always count on Mike Sellheim to assist as well. He is friendly, detailed, and honest. I can always count on Mike Sellheim to assist as well. More