AutoNation Chevrolet Valencia

Car running great now. However, it took 3 days and better, more pro-active communication would have been greatly appreciated. However, it took 3 days and better, more pro-active communication would have been greatly appreciated. More

Love they fact they go above and beyond to try to satisfy customer needs and what they are looking for had a very pleasant experience with the dealer and would recommend to anyone looking to buy a car in the customer needs and what they are looking for had a very pleasant experience with the dealer and would recommend to anyone looking to buy a car in these challenging times they will absolutely help you reach your goal. More

The best experience ever, my tesla is the best deal in AutoNation Chevrolet Valencia. Is the best Dealer ✅ AutoNation Chevrolet Valencia. Is the best Dealer ✅ More

Well took my car in for a service, 4 miles on the way home my tire pressure sender comes on I turn around and go back the the dealership and they tell me I need to deal with it else where instead of look home my tire pressure sender comes on I turn around and go back the the dealership and they tell me I need to deal with it else where instead of looking into the matter for me. As if they didn’t want to deal with it since they already got what they wanted from me. More

Very nice facilities seems like that might be understaffed as far as being able to get questions answered in the service department. understaffed as far as being able to get questions answered in the service department. More

BLUF: Vehicle description and images on multiple advertised website incorrect. No resolution to solve discrepancy or offer to make it right. Refused to put Advertised Rims back on the Truck. advertised website incorrect. No resolution to solve discrepancy or offer to make it right. Refused to put Advertised Rims back on the Truck. After 3 days of calls and texts to confirm condition of the truck and features were accurate. I drove 2+ Hours to purchase the Truck. I arrived to a truck that had a completely different Rims/Tires package. Spoke with Sales Manager and she said they could not put the original advertised rims (20” All Black Rims) back on the vehicle and that the vehicle had to be sold with the 22” Rims/Tires package. The Rims don’t go with the Off-road Z71 Package in my opinion. I even offered to pay for the “upgraded” rims if she “downgraded” them back to the off-road 20” All Black Rims pictured in the advertisements. The sales manager stated that the only person who could authorized the Rims/Tires swap was the general manager and he could not be bothered on a Sunday with this problem. I argued he would be happy to sell a truck that had been on the lot for 100 Days. I was given the email address of the General Manager and my tank of gas was filled up. I unexpected gesture, I’d still have just like to have bough the Truck as advertised and I am still searching for a Truck. When I got home I emailed the General Manager Mr. Charles Coia and he replied with a short email offering no resolution but to say sorry for not updating the pics. My expectation was possible a resolution and attempts to make a sale. The email was short and to the point. Even had an offer or resolution been proposed, I am not sure I would have given it much though as the whole experienced was not great. Update: the Truck images are finally updated and the truck is still not sold 112 Days on the market. More

Very nice people they got the job done friendly staff nice inventory thanks guys appreciate you guys. nice inventory thanks guys appreciate you guys. More

Was very helpful and very profesional and will recommend this Valencia Chevy dealer to anyone this Valencia Chevy dealer to anyone More

This was our first time going here for service, but it was easy in and out, and Jerry Hicks was great! was easy in and out, and Jerry Hicks was great! More

My service advisor was out sick on the day I had my appointment and had to work with the service manager, but Lorenzo called me the next morning and took over, made sure my truck issues were taken care appointment and had to work with the service manager, but Lorenzo called me the next morning and took over, made sure my truck issues were taken care of promptly and professionally!! Thanks Lorenzo More