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AutoNation Chevrolet Valencia

Valencia, CA

4.6
843 Reviews
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23649 Valencia Blvd

Valencia, CA

91355

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Showing 843 reviews

April 12, 2023

Excellent service in a timely manner. Service adviser (Steve Johnson) explained the problems found, the service required and answered all of my questions. After purchasing this car back More

by Uncle Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

April 12, 2023

Had an appointment and they were very quick to help me. Been here a few times and they are always very helpful and don’t keep me waiting long. More

by Vholeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

April 11, 2023

Quick and easy service. I made an online appointment, it was canceled, but when I showed up I was helped promptly and with respect. Thank you. More

by Nickbris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2023

The car buying experience was as good as it could be. They treated me well. More

by KerbyHerby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Witmer
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 10, 2023

I had to bring my car in to get fixed and was very nervous because I thought it would take at least a week to get done. Dante was very very helpful and gave me a good price. They fixed my car in a day More

by Samantha.eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

April 07, 2023

I truly appreciate AutoNation Chevrolet and the excellent service the offer and provide. Everyone is helpful, friendly and it really makes you want to come there to have your car serviced. Steve Johnson is m More

by cristinathompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson, Casey Wright
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Steve and Rick always provide great service and take care of their customers. I bring my personal and work vehicles to Chevy Autonation because of the quality customer service and great work of the mechanic More

by Jim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve , Rick
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi Jim, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 07, 2023

Awful service for repair. Didn't finish job and zero customer service. They need to teach staff better customer care and call back customers to pick up car even though they co More

by Edandmel99
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember.
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Valencia. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9107 to discuss what we can do to help.

April 01, 2023

Michelle and Jennifer were amazing. Very helpful. They were both very patient throughout the process. More

by GPN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle and jennifer
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

It was time for oil & filter change and rotation. Needed brakes & tires checked also. Dante took excellent care of my needs as usual. Fine job! More

by paul.lange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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