AutoNation Chevrolet Spokane Valley

This was a great visit finally! ! The service department was great. Fun to visit with, polite, happy and courteous too! I had planned this being my last time here because of past vis ! The service department was great. Fun to visit with, polite, happy and courteous too! I had planned this being my last time here because of past visits with very unhappy people in service. This was a wonderful surprise and I will continue to come back! Win-win for me and for Autonation Chevy! More

Friendly and easy to purchase my new car, especially as is out-of-state resident. is out-of-state resident. More

Customer service was amazing. And Patrick made us feel welcomed, right from the beginning. He was very pleasant. And Patrick made us feel welcomed, right from the beginning. He was very pleasant. More

Purchased a 2019 Subaru Wrx Sti. The car was in great condition and all service was up to date and performed their service department. The sales representative Michael provided by fa The car was in great condition and all service was up to date and performed their service department. The sales representative Michael provided by far the best car buying experience that I have ever had. From the time I called to test drive the car to the time I drove off the lot Michael was very helpful and did whatever he needed to make the experience great for me. Michael went out of his way in multiple occasions to provide excellent customer service. I will recommend Michael for anyone I know looking for a car and will seek his assistance again if I ever purchase another car from Autonation Chevrolet. More

We had a very smooth transaction. Our salesman, Andrae, and all of the other people we dealt with were very knowledgble. Our salesman, Andrae, and all of the other people we dealt with were very knowledgble. More

Ask for Andrea! Start to finish the smoothest easiest purchase of used pickup ever! Would recommend to anyone. Thanks AutoNation Chevrolet Start to finish the smoothest easiest purchase of used pickup ever! Would recommend to anyone. Thanks AutoNation Chevrolet More

Straight forward Honest No surprises No hidden fees Professional Courteous Helpful Integrity Kept you informed fees Professional Courteous Helpful Integrity Kept you informed More

Service SUCKS. Lost respect when new manager was replaced . My service agent Brandon was fired so i went elsewhere Lost respect when new manager was replaced . My service agent Brandon was fired so i went elsewhere More

Fast, efficient, and great communication from Joshua - my service advisor. Always appreciate and value the service here. service advisor. Always appreciate and value the service here. More

Had to have my car towed in (on a Monday) because it wasn't running, called them to ask if I could have it towed there and when they would have a chance to look at it, I was told early that week. I call wasn't running, called them to ask if I could have it towed there and when they would have a chance to look at it, I was told early that week. I called that Tuesday evening just to see of they had had a chance to look at it yet was told no which was totally fine. Got a call Wednesday night, hoping it was something about my car but it was more why my keys were there and they had found them then asked me why my car was there. I had already called twice about the vehicle. I again explained the car would turn over but not start. Called them Saturday to see if anything yet, was told they haven't gotten any diagnostics on it yet, couldn't get it into the shop because it wasn't running and that it was probably my motor. Went in Monday (a week later) to talk to a service person and ask some questions about what they wanted to do. They wanted to run a compression test and what the price was. My husband then started asking questions, he told the guy he worked with motors just doesn't have the time to work with the car at the moment and then the guy rudely said then I don't understand what you are trying to ask me then. We decided to have the car picked up since there really hadn't been an update for a week. When I went back in to grab my keys to the vehicle, I asked the guy if I could get my keys to the vehicle so I could just meet the tow company when they got here. After I asked for them he rudely again said when I'm finished with the paperwork. Husband took time off work to look at it and had it running two days later when I couldn't even get clear answers from them for a week. Honestly have no issues with people but when they are snappy and rude that doesn't sit well with me at all. Be kind to your customers. More