AutoNation Chevrolet Spokane Valley

Friendly and professional to work with. They had my car for several weeks (big repair) but I received regular communications updating status of the repair. The vehicle was ready and done They had my car for several weeks (big repair) but I received regular communications updating status of the repair. The vehicle was ready and done on exactly the day they estimated when I first dropped it off. After all said and done it was a good experience and what makes it even better is that most of the bill was covered under warranty. More

Efficient, reliable. With dependable service . Humble waiting area friendly staff. Service department is on point . With dependable service . Humble waiting area friendly staff. Service department is on point . More

Got my Truck in right away, They were very Polite and helpful. They keep it clean when they bring you your vehicle it had plastic on the seats and Paper covering the floor so as not to get your ride dirt helpful. They keep it clean when they bring you your vehicle it had plastic on the seats and Paper covering the floor so as not to get your ride dirty.Ive been going there since 2015 when i bough my first car there when it was autonation Mazda/Chevy, This is my 3rd vehicle i have bought and maintained through them. I trust them to do a fantastic job More

Everyone at autonation was super helpful, friendly, and easy to work with. We are so grateful for everyone there that helped make our dream car a reality. We had tons of snags in the road but they handled easy to work with. We are so grateful for everyone there that helped make our dream car a reality. We had tons of snags in the road but they handled them all with ease. We are so grateful to them, especially Diego. He advocated for us and addressed every issue with respect and patience. Thank you guys! More

Great sales folks and friendly. No pressure on the buyer. Really helpful in finding just the right car. No pressure on the buyer. Really helpful in finding just the right car. More

Seth is the Best. He’s the go to guy. And Chad is the best Mechanic. He’s the go to guy. And Chad is the best Mechanic. More

On 12/2/24 I called 509. 924.1150 local Autonation Chevy number and made an appt. for 12/24/24 7am to have a hitch installed on my son's car, this was his Christmas present. 924.1150 local Autonation Chevy number and made an appt. for 12/24/24 7am to have a hitch installed on my son's car, this was his Christmas present. Arrived at 7 am and was greeted by RUDE Gary, asked me if I ordered the part or have my own I said well I told her what size hitch you guys are to have the part, he says well that's just a call center did u call here to order the parts, uh no why would I do this I ordered them when I scheduled, well they don't know what they are doing I don't know if we have your parts I'm here by myself parts don't open until 8am, I ask why am I here at 7 if parts don't open until 8, I ask don't u check before an appt if u have the parts he tells us they are too busy for that at 530 pm closing up they only see things a couple days ahead. Bree calls me at 8am appx., no parts tells me it's just a quote I needed to order parts and I never paid. I'm tell her what the xxxx are u talking about I have never ordered the parts and paid EVER, before the work u all do that- no one told me any of this, well u called Vegas not us, I called your local number during business hours, more arguing I hung up went and got car talked to manager said never doing business here again, he apologized I said this was my sons gift he said the Vegas people should have explained it better- this is an INCOMPETENT BUSINESS WITH RUDE EMPLOYEES, manager was not rude if anything I was rude to him I had enough ! More

I have purchased 2 used vehicles from AutoNation Chevrolet now. They have always treated me right & taken good care of me. 12/21/24- You guys went above and beyond and helped me secure a newer vehi Chevrolet now. They have always treated me right & taken good care of me. 12/21/24- You guys went above and beyond and helped me secure a newer vehicle with all the specs I was looking for and even worked a better deal. Special thanks to Bill Noble & Cole & the one other gentlemen that I accidentally forgot his name. They waited for me to come over from Montana and stayed open to help us close the deal so thank you guys! With the market being the way it is today for used vehicles & loans it is very tough. The quote i originally got was a bit high and I understood that going into this. BUT the team at Autonation Chevrolet (Bill Noble, Cole, & any others that helped make this happen) went out of their way to work a deal with the bank and get me into a newer vehicle and the payments practically the same! You guys did a great job & I was shocked and extremely impressed. They definitely will keep my business with the service they continue to provide me going on the last 4 years! Pls note the reason for the upgrade was because the 2018 Acadia did start to show some issues. And for being a 2018 in the end of 2024 with only approx 92k miles is relatively good! I was not planning on getting a newer model but had to do what was best. I am just glad I got a newer model & with only 61k miles on it. Top photos were a 2018 Gmc Acadia I got back in November '21 & i just upgraded to a 2020 Acadia on Saturday! More

Made an appointment for a transmission issue. Arrived at the dealer service department and was told I did not have an appointment. Rescheduled the appoitnment specifically noting that I was have Arrived at the dealer service department and was told I did not have an appointment. Rescheduled the appoitnment specifically noting that I was have a transmission issue. Arrived at my appointment and was told their transmission person was on vacation. I would have preferred to have been notified before taking time out of my day to drive to the dealership. Was asked if I would like to reschedule. No thank you I have been to your service department twice whith out my car being looked at. Will not be back. More