AutoNation Chevrolet South Clearwater

Engine problems I always have good experience but lately it seems they’re customer service has gone down the tubes. I called to get an update on my car they never cal I always have good experience but lately it seems they’re customer service has gone down the tubes. I called to get an update on my car they never called back. Finally I got a hold of someone and they said the mechanic just started to look at your car that they were busy. Finally I got a ride to dealership and turns out they never even looked at it. Hey I get it sometimes things happens but don’t lie to me. I use to brag about this dealership but no more. Sorry More

Service that sucks! Had a 8 am appointment today to have diagnosis for engine check light warning. The service guy Dave was very welcoming at first and said he would char Had a 8 am appointment today to have diagnosis for engine check light warning. The service guy Dave was very welcoming at first and said he would charge $129 for the diagnosis. Three hours later I called to hear the result and he said he had nothing to tell me. About one hour later I stopped by the dealership when I noticed my car still parked outside the shop. I asked the service guy again for the diagnosis and all he could tell me was to check back in an hour or so. I asked him what was the point of me making an appointment when four and a half hours later the car has not been touched. He dumb reply made no sense when you consider the short time it takes to stick a device in the vehicle, get the codes and determine the problem. I asked him for my keys and left. These people advertise service as being very important however they suck at customer service. They have no service management skills and are a disgrace to their profession. Do not use this dealership unless you enjoy being jerked around by these service pretenders. More

Service Department Was Exceptional Dave D In The Service Department was so helpful in dealing with my insurance claim process for Flood Damage on My 2014 Chevy Impala LS. All the staff Dave D In The Service Department was so helpful in dealing with my insurance claim process for Flood Damage on My 2014 Chevy Impala LS. All the staff gave exceptional customer service for me in my long wait to get my car back.. Thank You To All Of You at Auto Nation YOU ROCK!! More

adding after market device to my 2013 suburban I was considering to add Weather Tech floor mats to my auto. I talked to Shelia Lyle about the addition. She explained that by adding the floor mats t I was considering to add Weather Tech floor mats to my auto. I talked to Shelia Lyle about the addition. She explained that by adding the floor mats to the auto my original floor carpet would be protected. Shelia's explanation was very helpful. Thanks to the information I received from Shelia, I bought the Weather Tech floor mats for my auto.. More

Service "Agreement" ripoff Was deliberately led to believe I had to follow the chevrolet service "agreement" to maintain my warrenty while they slip in THEIR suggested servicing Was deliberately led to believe I had to follow the chevrolet service "agreement" to maintain my warrenty while they slip in THEIR suggested servicing schedule to suck you dry! Preffered extra coverage was an absolute scam. Told me on my first servicing that I had one free oil change (and forgot to do it at that!) when i actually paid for 12!! Tire and wheel warrenty covers next to nothing! Rims started peeling 6-7 months after car purchase and not covered. They're litterally telling me that i need to change my differential oil almost every time i have the oil changed.... ABSOLUTELY ABSURD! And they just scammed another $200 off me for doing it! NEVER AGAIN. More

"Excellant Experience" Neil Wertel did an excellent job making it a great buying experience. The vehicle I wanted was not available any where in the state. He was able to Neil Wertel did an excellent job making it a great buying experience. The vehicle I wanted was not available any where in the state. He was able to locate one that met all the criteria of what I was looking for out of state. I received the vehicle I wanted 5 days later, and was kept informed during entire process. More

Terrible buying experience Terrible experience. Terrible communication. Terrible customer service. Inquired about a vehicle, called five times over the course of two days bef Terrible experience. Terrible communication. Terrible customer service. Inquired about a vehicle, called five times over the course of two days before someone finally called back. Vehicle was priced twice it's book value. Literally. When asked how to move forward and complete the purchase was essentially told "it is what it is, too bad....oh yeah, and there will also be a $700 doc fee". Price cars whatever you want, free market, but telling a customer "oh well, somebody will buy it" isn't a professional sales process. More

Best Dealership in Pinellas!! This was my second time using Autonation Chevy and they did not disappoint. Heidi was fantastic and found us exactly what we wanted despite our budget This was my second time using Autonation Chevy and they did not disappoint. Heidi was fantastic and found us exactly what we wanted despite our budget. She was patient since we had our toddlers with us. As lobg as they are here, this is where I'll buy my cars!! More