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AutoNation Chevrolet Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
526 Reviews

526 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center

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August 11, 2023

The service department is terrible. I’ve taken my truck 3 to 4 times & they still have not fixed the problem. Additionally, there’s a complete lack of communication with the customer. O More

by acayetano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not worth mentioning
Aug 14, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss what we can do to help.

Aug 15, 2023 -

acayetano responded

I would like my truck to be repaired once and for all and would also like a reimbursement for the money I spent on a rental while your department “figured out” what was the problem with my truck. Btw, the same warning related to the emissions system has come up again and there no appointments available soon enough

August 10, 2023

Quality Service, Staff maintains you informed, Fair Prices, work done as promised and on time. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erving
Aug 14, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Simon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Took my car to be checked on Saturday and was informed that they would look at it on Monday. Called several times to see if the dealer checked it and by Thursday since car was never looked at my husband More

by imrs67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie and Armando
Aug 14, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Pembroke Pines. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5038. We hope to hear from you.

August 10, 2023

Auto nation Chevy always have great service and the staff are very friendly and welcoming More

by mspgrandison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquel
Aug 14, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 09, 2023

Amazing service as usual! Yudi is the best, super helpful and informative during the whole process! More

by Jesus Rauseo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yudi
Aug 13, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Jesus, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Pembroke Pines. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2023

Service department has done great work and communication is very good and work done has been compleated as prommised. More

by johan.fritzson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 11, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Johan, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 04, 2023

Excellent service received from Erving Zamoran upon arrival. My car’s need’s for servicing were handled promptly and professionally. I am very satisfied with the work quality. More

by Echapdelaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erving Zamoran
Aug 08, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Echapdelaine, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2023

Really appreciated the service I received from the service manager upon my arrival. My right front tire had blown, and I was using the spare temporarily. She checked my plan and determined I had ro More

by charles.mcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 07, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Charles, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2023

I had a good experience. I would come back to have my car serviced as this location again. More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Aug 04, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hello Candy, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (954) 644-5038 so we can assist you further.

July 25, 2023

Very satisfied with the way my maintenance appointment was performed, good service, and kept me informed on the progress. More

by Grace Acero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Fraginals
Jul 27, 2023 -

AutoNation Chevrolet Pembroke Pines responded

We are pleased to hear you had such a positive experience with us, Grace! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 27, 2023 -

Grace Acero responded

Thank you for giving me peace of mind with my automobile maintenance, is very important to me.

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