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AutoNation Chevrolet Pembroke Pines - Service Center

Pembroke Pines, FL

4.1
533 Reviews

533 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center

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September 07, 2023

Their service advisor Debbie was excellent, she went beyond her duties to help get my car serviced. More

by rokaeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Sep 10, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 06, 2023

Yudi was a great help! She kept us updated throughout the repair of our vehicle. More

by kperez0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yudi
Sep 09, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2023

It was a great experience and they had an amazing customer service team. Definitely recommend More

by Reymar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 07, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Reymar, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2023

Service was great they even noticed I had a nail in one of my tires and fixed it. Everyone was very nice and professional! More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
Sep 04, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hello Katie, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 28, 2023

A gentleman by the name of Manuel helped me as I was almost 45 minutes early for my appointment. Manuel was not the person that normally takes charge of these things, but you couldn’t have told me that More

by jrangen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Sep 03, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

awesome as always ! Quality Service, Staff maintains you informed, Fair Prices, work done as promised and on time More

by pedromarcolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Berzon
Aug 25, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

It's been 3 days still issue not resolved, need tire fixed not plugged. Ridiculous service More

by javonnebartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hoffman
Aug 21, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Pembroke Pines take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-5038 -- we hope to hear from you soon.

August 11, 2023

The service department is terrible. I’ve taken my truck 3 to 4 times & they still have not fixed the problem. Additionally, there’s a complete lack of communication with the customer. O More

by acayetano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not worth mentioning
Aug 14, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss what we can do to help.

Aug 15, 2023 -

acayetano responded

I would like my truck to be repaired once and for all and would also like a reimbursement for the money I spent on a rental while your department “figured out” what was the problem with my truck. Btw, the same warning related to the emissions system has come up again and there no appointments available soon enough

August 10, 2023

Quality Service, Staff maintains you informed, Fair Prices, work done as promised and on time. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erving
Aug 14, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Simon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Took my car to be checked on Saturday and was informed that they would look at it on Monday. Called several times to see if the dealer checked it and by Thursday since car was never looked at my husband More

by imrs67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie and Armando
Aug 14, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Pembroke Pines. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5038. We hope to hear from you.

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