AutoNation Chevrolet North - Service Center

Wish there was a better estimated time frame of service, don't tell someone a day and take about a week, be straight up and tell me it's going to be a few days. I can plan better to try and get a rental don't tell someone a day and take about a week, be straight up and tell me it's going to be a few days. I can plan better to try and get a rental More

Absolutely terrible experience with this service center. Took our car in for service (which we bought from this dealership) and was advised it would need to remain with them for a few days…no problem and ex Took our car in for service (which we bought from this dealership) and was advised it would need to remain with them for a few days…no problem and expected. Zero communication from the staff to the point I had to reach out for updates 5 days later, where they informed me the vehicle had not even been looked at yet (see photos). Fast forward another several days and no communication so I had to call several times again to get a hold of somebody for updates. I was informed parts were being delivered and it would be done by Friday, 9 days after initial drop off. After no word on Friday, another several calls and unanswered voicemails left with the service manager , I was informed that the parts still weren’t in, at which point I told them I would pick up the car to be repaired elsewhere. Upon picking up the car 13 days after initially dropping it off, albeit not repaired, the battery was dead and the tech said the mechanic left the hazards on which drained the battery. So we waited another 45 minutes to have the battery replaced before we could finally leave. Rude and incompetent staff all the way up to the manager level. I will never return again and cannot recommend. More

Ryan did a great job taken care of everything that I needed. job was done perfect. . needed. job was done perfect. . More

Good price for basic synthetic oil change. However... (1)despite a morning appointment, it took them 2.5hours instead of promised 1 hour. (2)Their "multipoint free inspection" is a joke - all However... (1)despite a morning appointment, it took them 2.5hours instead of promised 1 hour. (2)Their "multipoint free inspection" is a joke - all expensive items they recommended were already taken care on my truck very recently - i.e. they didn't actually check my vehicle, they just "fished" for more work. (3)The oil-change reminder sticker on my windshield was hand-scribbled and illegible. (4) They forgot to reset the "maintenance required" indicator. (5)Finally, the technician's walk-through video they send me didn't have audio, so it was useless. All-in-all, I got what I paid for... So, I am unlikely to come back to Denver Autonation Chevrolet... More

Chris did an amazing job getting my car serviced ! Will definitely come back again for another service ! Will definitely come back again for another service ! More

No appointment and got express service for a low beam that was out and I could not figure it out. that was out and I could not figure it out. More

ALWAYS GREAT SERVICE , SALES DEPARTMENT AND SERVICE DEPARTMENT HAVE ALWAYS DONE GREAT SERVICE FOR ME AND MY FAMILY DEPARTMENT HAVE ALWAYS DONE GREAT SERVICE FOR ME AND MY FAMILY More

Great OverAll experiences at this dealership, from scheduling a service, communication on work being done to your vehicle. Work done in a timely manner and quality of work is great. I give a lot of Th scheduling a service, communication on work being done to your vehicle. Work done in a timely manner and quality of work is great. I give a lot of Thanks to Marco Gonzalez. He's always keeping me informed on the progress of work being gone. His customer service is great. Thank you. More

Great service! ! Vehicle was done when promised and repairs were explained in a manner we could understand. We'll be back for our next maintenance visit. ! Vehicle was done when promised and repairs were explained in a manner we could understand. We'll be back for our next maintenance visit. More