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AutoNation Chevrolet North - Service Center

Denver, CO

3.3
261 Reviews

261 Reviews of AutoNation Chevrolet North - Service Center

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September 28, 2020

Bought a 2012 impala with the 90 day 4000 mile limited warranty in August and 2 weeks after the front temp door actuator was sticking, blowing hot air from one vent and cold from the other. Went in and wa More

by Rcsj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales, service
Oct 01, 2020 -

AutoNation Chevrolet North responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet North take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6096 to discuss what we can do to help.

Oct 01, 2020 -

Rcsj44 responded

Well this just added to my frustration, I tried the listed number 3 times today (Friday) and went through the continuous loop of recordings for over an hour and a half. Didn’t matter what choice or department I chose, 1,2,3,4 or 5 not one human answered, it went directly to the recording even the 0 for operator assistance went straight to the recordings!! Don’t really know how to proceed at this point in time.

February 27, 2020

DO NOT buy a car from this dealership. They sold me a car and the tires deflated 10 miles down the road, the spare key was to a different car, headlights were burnt out, transmission failed a month later and More

by kspacht
Recommend Dealer
No
Employees Worked With
Rebecca Kelsey Sampson
February 09, 2020

fix one thing then broke something else got my car worked on . they fix the transmission but broke my water pump and power steering pump. then told me i had to pay another 4000 to get it fi More

by Pissed off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont remember
Mar 12, 2020 -

AutoNation Chevrolet North responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet North. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6096 to discuss what we can do to help.

December 14, 2019

2 months for repair, and they wrecked my tailgate They had my truck for 2 months for a repair. Gave me a loaner that was not in the same class as my truck. I got a Cruze. Mick Derner called me one day More

by jt5280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mick Derner
November 08, 2019

Avoid at all Costs My experience at Auto Nation – Chevy North could not have been worse. Been a Chevy/GM guy for a long time. Can't do business with this particular lo More

by An Honest Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis - Service Department Manager
April 06, 2019

Stellar service.. I called to schedule the first service appt on my new 2018 Chevy Trax; I was able to get in on the day AND time I wanted. Checking in was a breeze.. More

by ant101568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember.....
November 23, 2018

Service department ? Went in before Thanksgiving was given a quote by the Service manager. Then take the truck in today because I had scheduled it to go get fixed and was More

by Natbaez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esmeralda
July 07, 2017

Don't go here! Took 6 hours before I received a phone call that they had looked at my car. What's the point of making an appointment to bring the car in? I was encou More

by Amanda Busnardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony, Tom
December 06, 2014

Above and Beyond! I drive 30 miles (with 2 other dealerships on my route) to use these guys. They went above and beyond to stand behind their vehicle and the warranty. More

by DuaneTony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
May 17, 2011

I would highly recommend staying away from this dealership. Wanted to purchase a used vehicle - did so for $8000.00 - and it turned out to be nothing but a huge problem once it was driven off the l More

by roman036
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Service Employees and Manager
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