AutoNation Chevrolet North

I had a great experience with my new car purchase at this AutoNation dealership! I found two cars on their website I was interested in and spoke with a nice salesman over the phone to get more info. Pricing AutoNation dealership! I found two cars on their website I was interested in and spoke with a nice salesman over the phone to get more info. Pricing on both cars was better than other comparable ones I had found at other dealerships. When I arrived for my appointment, they had both cars parked out front, ready for me to look at! The cars were very clean inside and out! The salesman I worked with, Chris, was very knowledgeable about both vehicles and helped me confidently come to my decision. I didn't feel rushed or pressured whatsoever! I had the pleasure of working with Bill on the paperwork and financing. He made the process quick and easy. These guys were professional and friendly start to finish. So excited about my new car! More

DO NOT buy a car from this dealership. They sold me a car and the tires deflated 10 miles down the road, the spare key was to a different car, headlights were burnt out, transmission failed a month later and and the tires deflated 10 miles down the road, the spare key was to a different car, headlights were burnt out, transmission failed a month later and some sort of grinding in the axel. When I contacted about the warranty I purchased, and the worries about developing problems, they told me to find another place to service my vehicle and said “sorry, sometimes you just buy a bad car”. THE WORST! Now the “general manager” or the computer in charge of handling these things better than their staff can has replied after this review asking what “they can do” when they already failed to answer simple warranty questions and brushed me off and stuck me with a $14,000 paper weight. Definitely reporting to Better Business Bureau and Federal Trade Commission. DO NOT BUY A CAR HERE! More

I bought a new car from this dealership. The salesman told me he would have my rental car returned for me since I was buying a car. He didnt return it until 5 days later!!! I got a phone call from the re told me he would have my rental car returned for me since I was buying a car. He didnt return it until 5 days later!!! I got a phone call from the rental company telling me my bill was 344.00 instead of the 136.00 it should have been. The manager at the dealership said they would pay for it since it was their mistake and then said its been too long and now they wont. This was caused by THEIR salesman and they stuck me with the bill for their poor service and not following through with what they said they would do. They got their 36,000 out of me and thats all they care about. They wont get another car sale from me and I definitely wont recommend them to anyone. I guess refunding 200.00 is a big deal to them and means more than the customer being happy. More

2 months for repair, and they wrecked my tailgate They had my truck for 2 months for a repair. Gave me a loaner that was not in the same class as my truck. I got a Cruze. Mick Derner called me one day They had my truck for 2 months for a repair. Gave me a loaner that was not in the same class as my truck. I got a Cruze. Mick Derner called me one day and said he wanted to swap out my Enterprise rental loaner for one of their trucks, so I took the afternoon off work to drive all the way up there. When I got there he told me he had already given the truck to someone else. So that was a waste of personal time I had taken off of work. A few weeks later Mick called while I was at work so I couldn't answer. He called again later that day. But that was a Friday and I just couldn't get there that day. So he has his manager Travis call me on Saturday who threatened to make me pay for the rental if I didn't drop what I was doing and go pick up my truck. When I got there, I found that there was fresh damage on the tailgate. Mick said he didn't know anything about it and walked back inside the dealership. I am having to file a complaint with GM/Chevy to get this resolved. It would appear that my experience with this dealer is consistent with the other reviews left on this and other sites. Oh yeah, and he didn't seem to like that I was upset about the poor service and told me he would call the police. Can't wait to get the survey from Chevrolet. More