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AutoNation Chevrolet North
Denver, CO
609 Reviews
For Denver area residents, there is no better place for Chevrolet cars and SUVs than AutoNation Chevrolet North. Our state-of-the-art facility features one of the largest inventories of new and used Chevrolet vehicles in the Denver area, stocking a wide selection of the latest new models. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new models, or are getting behind the wheel of Chevrolet for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 609 reviews
March 28, 2025
I am very disappointed in the lack of knowledge regarding my service. I brought my vehicle in for an inspection due to a knocking noise coming from the front wheels, and I was told the wheels were "flexing"— my service. I brought my vehicle in for an inspection due to a knocking noise coming from the front wheels, and I was told the wheels were "flexing"—a vague and unprofessional diagnosis that suggested either a lack of knowledge or a refusal to properly examine my vehicle. I later learned that the issue was actually the rack and pinion. I will never take my vehicle to AutoNation Chevy North again. More
by jdenv8
Employees Worked With
Forgot person's name at the service desk
March 14, 2025
Bought a used vehicle from them. Purchase process wasn't awful but I took it to a mechanic to have it inspected and they found an issue that was documented in a TSB. Brought it bac Purchase process wasn't awful but I took it to a mechanic to have it inspected and they found an issue that was documented in a TSB. Brought it back to the dealership to have it repaired, and they claimed it was something else and didn't address the issue in the TSB that had been found by my mechanic. This wasn't something that needed to be urgently repaired, but eventually had to get the repair work done and pay for it myself. Disappointing to find the service department was unable to address the issue properly. I was also told the dealership reserves the right to not fix something if they don't think it's necessary, which is a huge caveat! More
by lex
Employees Worked With
Cannon
February 11, 2025
After over 30 days and many many visits to service department (Alfonso Campos) I still did not get 2 of the 4 items repaired on my Corvette VIN 1G1Y82D4XL510462 which I did purchase new at AutoNation department (Alfonso Campos) I still did not get 2 of the 4 items repaired on my Corvette VIN 1G1Y82D4XL510462 which I did purchase new at AutoNation Chevrolet North along with the extended warranty protection. The tire that Alfonso ordered does not match the other tires on my car, the replacement wheel that came in did not match my car either and another was ordered, leaving me still with 2damaged wheels. Upon complaining about the above to AJ Snyder (claims to be the new service manager) things went from bad to terrible AJ Snyder told me "there are other Chev dealers down the road don't return here" in a nasty tone of voice. AJ Snyder lacks the demeanor and politeness to perform any service position with dignity. I have had several problems with poor the service I received from AutoNation Chevrolet North starting with Hayden Cook who delayed the shipment of my newly assembled Corvette for 42 days (as it sat in some RR yard, so he said) and Phillip Clain with the oil change Tech that both took my brand new Corvette out for a 12 mile "test ride" after the oil change. AutoNation Chevrolet North NEVER FAILS TO DISAPPOINT ME. This is my 4th brand new Corvette, and I won't be purchasing another at AutoNation Chevrolet North. More
by Michael1
Employees Worked With
AJ Snyder, Alfonso Campos
February 09, 2025
I had a great experience purchasing my new vehicle! Jeremiah found me this beautiful 2023 GMC Terrain Black on Black! Jeremiah also helped me get My GMC App set up on my phone. & helped me with OnStar Jeremiah found me this beautiful 2023 GMC Terrain Black on Black! Jeremiah also helped me get My GMC App set up on my phone. & helped me with OnStar as well. It was great working with him. Thank you Jeremiah for all your hard work. More
by Rita Moreno
Employees Worked With
Jeremiah Hernandez & Aimee Johnston
January 15, 2025
My car broke down and was serviced by another mechanic. Their diagnosis showed I needed to get an ECM change and reprogrammed. They referred me to a dealership, due to the previous mechanic not able to pro Their diagnosis showed I needed to get an ECM change and reprogrammed. They referred me to a dealership, due to the previous mechanic not able to program. I reached out and called for 2 weeks to almost a month untilI I was able to get someone on the phone. I had to call the sales department then be transferred. I spoke with Greg and he assured me they can get my car going and no hassle from them. Well he got the first part right but missed the second part by a mile. I towed my car there on a friday night. Received a message on Wednesday saying it is being serviced. Well, come the following Monday I get a call stating they are now working on my vehicle and need approval of things. I asked Eric, "Why did you send me a message stating Wednesday was the start date for repairs and now 5 days later you are starting?" We went back and forth on their reasons to the point I was told, "Well you can pull the car out and you dont have to pay us anything." I stated, "Why would this be the end result? I am asking if my car is finally getting worked on or not." Days go by and no call back to my call or text message. Got the point I had to call up there to get with my service Advisor, Eric. Eric has created an environment of dishonesty, misleading information and making me feel like I don't know anything and that's their "policy". When I was finally able to get information it came from others because Eric did not want to respond to me. When I was told about repairs or replacement, he would ask for approval and I would send it to him. The last repair of the "Turbo bypass valve" was not approved of and still placed in. This is where I am unsatisfied. I went to speak with the service department and they kept mentioning, "We are so sorry, our old team is out and we have new team members." "Don't worry your next time will not be like this" This was repeated to me constantly until I mentioned, "You all are worried about next time when I am not getting proper service this time." " What makes you think I will refer or come back with my experience?" My frustration started when they quoted ~$3500 for repairs. I asked for an itemized receipt. When being shown the report, the service manager mentioned, "Sorry I found two errors that should not have been on there." If I gave my money at that time I would have paid for two errors. They sent me to the GM who again explained the same things about their old and new teams. He then mentioned he would give me a 10% discount. I asked if we could do more because of the inconvenience and service I have received. I was told, "No, that's all we give." Greg helped me through the itemized list again to verify it all. I noticed the bypass valve was there and said I never approved of that. He then apologized and said, "How about I take off ALL of the labor? Would that help this?" I said, "Yes, that would help a lot." When I got my final receipt for the payment, I see labor was still applied. I asked why and he mentioned, " I did not say All"." I said, "No, you said all." Grag- "Yeah when I said all, I meant all of the bypass." Showing that he did say ALL, although not owning to their word. I spoke about doing Sunbit. I was told I could have me and my Mom on the account and she would need to call. Of course I got there and was told she could not. So, I called sunbit and they were able to help me through the applications. When I got off the phone they mentioned I am good and just need to give my deposit to you all. I called earlier today to do so and the person on the phone put me on hold for 20 minutes with no reassurance of coming back. Again this is where dishonesty, lack of communication, and lack of care come into play. I have never experienced this before from a dealership, let alone a business. I am attempting to call the dealership now because the links they send us are incorrect. I am now being answered and hung up on. More
by Zekesavedra
Employees Worked With
Eric is the worst.
November 19, 2024
I made an appointment last week to have my truck serviced. I showed at 7:00 when they opened and was never greeted. There was several people in the garage working but no one at the counter. Myself a serviced. I showed at 7:00 when they opened and was never greeted. There was several people in the garage working but no one at the counter. Myself and a couple other gentleman were waiting till 7:30 when someone finally came out to help us. I was very clear with what I wanted. Long story short. They never looked at my truck. The truck sat for 10 hours and they never looked at it. I called several times but could never get through to anyone for a status report. Worst run shop I have ever seen. Buyer beware. They may sell you a car of truck, but they have no care at all to help maintain it. More
by john
Employees Worked With
Damian Martinez. I tried t call to speak with a manager but not ever transferred to one.
November 07, 2024
I sincerely appreciate your support and help to buy a decent 202telluride. I can’t complain about it. Actually I felt some problem but they are willing to help me with this problem. decent 202telluride. I can’t complain about it. Actually I felt some problem but they are willing to help me with this problem. More
by idh0106ok
Employees Worked With
Ezekiel
