AutoNation Chevrolet North Richland Hills

This dealership went way above and beyond to earn my business. They were absolutely accommodating from providing me a vehicle to test for a weekend to delivering the vehicle to my place of employment. business. They were absolutely accommodating from providing me a vehicle to test for a weekend to delivering the vehicle to my place of employment. They exceeded every expectation I had. They even went out of their way to send me my new tags and registration. I have had "luxury" vehicles before where service comes hand-in-hand with the purchase. This experience matched every aspect of my prior experiences and has restored my belief that an American car company can provide the total purchase and owner experience I thought had disappeared from the dealerships of American vehicles. More

I initially contacted Jeannie Rinehart after seeing a sale ad about Bankston of Ft. Worth. She was very friend and easy to work with. The price comparison over the phone was better than quotes in my imme sale ad about Bankston of Ft. Worth. She was very friend and easy to work with. The price comparison over the phone was better than quotes in my immediate area and I don't like to waste time. I drove almost 50 miles to buy a new SUV for my wife from Bankston. Jeannie introduced me to Tish and she too was very friendly and made me feel at home. The price was the same when I got there, my trade in was what I had expected, Jeannie found a better finance rate than my bank and we completed the deal in just a couple hours. A few days later I discovered the head liner was hanging down in the center of our new Equinox. When I contacted Jeannie and Tish I was greeted in the same friendly and helpful fashion. Jeannie went out of her way to see to it the new liner was installed in a timely manner and I was not forced to drive back and forth waiting in a Service room for hours. I am very happy to have done business with Bankston and look forward to my next purchase. Larry Wilson Fairview, TX More

I was pleased that the buying process was transparent, there were no hidden fees. The sales process felt open and honest. I only wish there were a better way to track the location of my new vehicle. I too there were no hidden fees. The sales process felt open and honest. I only wish there were a better way to track the location of my new vehicle. I took almost a month for the car to arrive at the dealership after it was flagged as "shipped". If I had been able to track it's progress, the wait would have been more bearable. I was very pleased with the dealership and the sales people, I would definitely buy again from Bankston Chevrolet Fort Worth. Sure I wish I could have paid less than MSRP, but I understand no one was selling under MSRP for such a new and limited production vehicle. Bankston didn't tack on the added fees many of the other dealers have been reported to be adding. More

It was a pleasure to work with Mr. Jimmy Walters at Bankston Chevrolet throughout the entire purchase process of a used 2008 Buick Lucerne. Mr. Walters was friendly and completely professional the ent Bankston Chevrolet throughout the entire purchase process of a used 2008 Buick Lucerne. Mr. Walters was friendly and completely professional the entire time, which actually spanned a number of days as I am NOT an impromptu buyer. Neither am I one that tends to negotiate with "pressure" sales techniques and Mr. Walters certainly did not pursue that approach. Mr. Walters honored his commitment to have the headlamp surfaces buffed to remove a clouded appearance, even though the service technician was unavailable prior to vehicle purchase nor at purchase time due to a family emergency. In addition to having the car detailed, Mr. Walters made certain the gas tank was completely fueled when I picked up the vehicle. Mr. Walters has remained in communication via mail since the purchase to state he hopes I am enjoying the vehicle, to stop by his office when I visit the dealership for my first service so he can introduce me to their service department and to contact him if I have any questions or concerns. It is these aforementioned factors that are at the core of why I would recommend this dealership for full consideration when planning to purchase a vehicle. More

We have purchased a total of 4 automobiles from Bankston Chevy of Fort Worth. I have had the pleasure of working with Tish Harris, Jeannie Rinehart, Bob Greer(service)and Larry Vargas (parts). I can say wit Chevy of Fort Worth. I have had the pleasure of working with Tish Harris, Jeannie Rinehart, Bob Greer(service)and Larry Vargas (parts). I can say without hesitation that they are all great people and they all represent Bankston and the entire Auto Nation group with professionalism and courtesy. I look forward to my next purchase! Thanks to you all, Dan Pinch More

The experience was a good one but, still not something I want to do often. The only short coming was the cost of the dealer add-ons. I was my fault for not reading more carefully. All-in-all I had a very want to do often. The only short coming was the cost of the dealer add-ons. I was my fault for not reading more carefully. All-in-all I had a very good experience and am very pleased with my car and the dealership. More

To whom it may concern, I can honestly say that I To whom it may concern, I can honestly say that I have had the best car buying experience possible. Mr. Morrison and Mr. Bryant both made this ex To whom it may concern, I can honestly say that I have had the best car buying experience possible. Mr. Morrison and Mr. Bryant both made this experience possible. Not only were they both extremely friendly and very easy to get along with, they made me very confident in my decision of buying a vehicle and doing so with Bankston. I will recommend this dealership and these to gentlemen to anyone and everyone I know that needs to purchase a car. Thank you. More

I needed a new car and visited the Bankston Chevrolet in North Richland Hills. The staff was very friendly and helpful. They showed me a number of vehicles in my price range until we found a great car per North Richland Hills. The staff was very friendly and helpful. They showed me a number of vehicles in my price range until we found a great car perfectly suited for me. Even though the banks were closed for a holiday, they understood I needed a car right away and were able to get me off the lot that day. Overall, I would highly recommend this dealership. More

I always dread and hate the experience of buying a new or used car with all the back and forth. This time around was not stressful at all. We did everything online and over the phone. We simply explained used car with all the back and forth. This time around was not stressful at all. We did everything online and over the phone. We simply explained what we were looking for and what we wanted to pay, after a few days and few tries we had the perfect truck. Once we decided on the truck, it took a few days to have it delivered directly to us, the truck was in Ft Worth and we are in southeast New Mexico. We never even had to leave town. The truck was exactly as explained to us, and more. We definitely will return to buy our next vehicle. More

Go to Bankston Chevrolet if you want to get lied to and screwed. Absolutely the worst dealer experience I've had in 40+ years! I've complained to GM Customer Service and they'll do absolutely nothing! I screwed. Absolutely the worst dealer experience I've had in 40+ years! I've complained to GM Customer Service and they'll do absolutely nothing! I will never buy another GM product ever again and I'll welcome their demise. More