AutoNation Chevrolet North Richland Hills

Tish was fantastic and we received nothing but courteous and professional service. Great experience and we would recommend our friends! I would rate this experience as one of the most pleasant we have had and professional service. Great experience and we would recommend our friends! I would rate this experience as one of the most pleasant we have had. More

My wife and I bought a 2004 Avalanche in April 2011 there, only to have multiple problems arise (air bag, ABS, traction control, speedometer, and other misc. items). I was okay having the minor item f there, only to have multiple problems arise (air bag, ABS, traction control, speedometer, and other misc. items). I was okay having the minor item fixed as the truck was seven years old and wouldn't be perfect, but the brakes and air bag problems were unacceptable. I notified Bankston and was called back in a few short hours by Greg Bryant. He apologized that we had any issues whatsoever, and had me bring the truck in the next day the Service Department was open (this was on a Saturday). I did so, and expected at least a week of down-time as the service bays were full. I was shocked to be called back that afternoon with Greg saying it was finished. They were very courteous and polite, and the only reason they didn't get 5-stars across the board was because of the initial problems. I know they had a bad reputation in the past, but the have some terrific people on staff now that are changing that! More

My experience with Bankston Chevrolet has been very positive. Our salesman Cameron Ford was very helpful and listened to our needs. He helped us choose the right car for our budget. He was attentive positive. Our salesman Cameron Ford was very helpful and listened to our needs. He helped us choose the right car for our budget. He was attentive and didn't try to sell us a car that we didn't need. He stayed after hours to work with us and didn't make us feel rushed. Jeannie Rinehart also stayed after hours to make sure we were taken care of. I would recommend my friends and family who are in need of a car to Bankston Chevrolet. I would also like to add that 2 days after our car purchase Cameron personally called me and asked me how I was enjoying my car and if there were any problems. More

Taking the time to go over all of the options on my truck was a definite plus. Tish was very thorough and helpful. I would definitely recommend Bankston to anyone I know for a great car shopping experience. was a definite plus. Tish was very thorough and helpful. I would definitely recommend Bankston to anyone I know for a great car shopping experience. Front start to finish I had a great experience. More

I have bought many cars over the years all over the country. But, I have never had an experience as nice as the one that I had with the employees at Bankston Chevrolet in NRH, Tx. They actually made country. But, I have never had an experience as nice as the one that I had with the employees at Bankston Chevrolet in NRH, Tx. They actually made my wife and I feel comfortable and welcome. Not only was the salesman (Leon) great in his attitude and willingness to help but so were the management team, namely Jeannie(Sp) and Jessie (Sp). I walked in to buy a truck and left with a camaro and a volvo. Now I am a salesperson so I know what it takes to sale. If you want my business, treat me like you would treat your family and do what is best for me. That happened That caused me to walk away or should I say drive away in two vehicles. Good Job to your staff and the employees, namely the ones mentioned above, for their great attitudes and their willingness to do what worked best for us. Also, the service department at Bankston went out of their way to show us around and told us what to do and when to come back and how they would be willing to help. Who the heck trains these people? Outstanding job!!! Let me not forget the front desk lady who, as soon as I arrived and who did not know me, said.... I can help you. WHAT?!? She then gave me my tags, a check, and then had someone put my tags on. Incredible! And I was only there to pick up an extra set of keys. Good JOB!!! My next car will be bought from this dealership. I only hope that all remains the same. Sincerely, Ken Keith More

I called the dealership with questions. Spoke with I called the dealership with questions. Spoke with Debbie Blaker. She was calm. Not pushy- no hype. That stuck with me. I drove there the next day, I called the dealership with questions. Spoke with Debbie Blaker. She was calm. Not pushy- no hype. That stuck with me. I drove there the next day, Tish Harris saw me drive up. Probably saw the fear in me, opened the door and said welcome. She never missed a step with me and I knew in my mind at any time I can leave. I stayed. I was treated royally. I was trully being watched over that day. I will never have anything negative to say about those that helped me. Mike Purtell was most kind. I had had another sales manager years before at another dealership. He was a little swarmy. Mike was a pure pleasure and cool. Jesse Barraza was focused but not so much that he was indifferent. He is entertaining, gets the job done. Just a note I do not know if if is old world thinking. Pinning a customer between the chair and the desk is old style. Give Jesse a bigger office, that desk is way too big for that small a space. Tish will always be my go to person. I had the oil change in March and I went to see her no reason just to say Hi. I like my car. She is called the Unicorn. I do want you to know that I was a good customer that day. That was the day the fillies were running at the Breeders Cup Oaks and I missed it. I still had a "great" experience 11-05-10. Tish Harris-New Car Sales#1, Debbie Blaker-Internet Sales Consultant#1,Mike Purtell-New Car Sales Mgr#1, Jesse Barraza Finance Mgr#1. Thank You Martha Baum More

Phillip McCarley was my service advisor on 05/05/2011. He was very friendly, completed the work as promised and on-time. He left me a message on my cell phone during the day to update the progress. When He was very friendly, completed the work as promised and on-time. He left me a message on my cell phone during the day to update the progress. When I picked up my vehicle, he went over everything with me and then answered additional questions about my wife's car. I could not wait to tell my coworkers that also drive Chevrolet company cars about my experience. This was my first visit to this dealership and definately will not be my last. If you go to this dealer, ask for Phillip. He is outstanding. More

Good Dealership! Tish and Cleve did a great job helping me and my wife purchase our car. I have Moved back to the DFW area a little over 4 years ago and normally purchase a new car or truck every year. I me and my wife purchase our car. I have Moved back to the DFW area a little over 4 years ago and normally purchase a new car or truck every year. I have been buying from Classic on the last two cars buthave switched to Bankston. Keep up the good work! More

We had a great experience. Hassle free. No pressure in buying. She listen to what we wanted and needed. She went above and beyond to accommodate our hours. She never hesitate to meet us at anytime. buying. She listen to what we wanted and needed. She went above and beyond to accommodate our hours. She never hesitate to meet us at anytime. We have told our family and friends about our experience. Thanks again for the great experience! More

This is the second car I've purchased from Bankston. I've had nothing but top customer and sales service. The atmosphere is always friendly and laid back; yet very professional. Tish did an amazing job I've had nothing but top customer and sales service. The atmosphere is always friendly and laid back; yet very professional. Tish did an amazing job working with us and keeping us informed of the status of the vehicle we ordered. At first we had an issue where the down payment was tied up so my heart sank thinking I wouldn't be able to get this beautiful car I wanted so badly, but Tish and the finance team was able to work through the pitfall and get me my dream car! Absolutely amazing team at Bankston and have already been recommending them to others! Ask for Tish and tell her Kay sent you!! You won't be sorry!!! More