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AutoNation Chevrolet North Richland Hills

North Richland Hills, TX

Overview
Reviews
Vehicles
4.5
973 Reviews
As one of the largest Chevrolet dealerships in the Dallas-Fort Worth area, AutoNation Chevrolet North Richland Hills is your local destination for all new and used Chevrolet models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used Chevrolet vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7769 Boulevard 26

North Richland Hills, TX

76180

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Showing 973 reviews

May 30, 2022

I’ve had better service at a tote the note place Customer service sucked. Don’t think I’d be back! More

by Svanslyke730
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucan Lubore
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May 31, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (682) 214-2010 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2022

Quick, helpful, took great care of my car. They got me in right away with no hassle. More

by Ashley Duckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Chittenden
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May 30, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello Ashley, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

May 29, 2022

I had a oil and filter service and a leaky tire checked. All services were completed in good fashion. More

by vankaero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Dion
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May 31, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2022

I have been going here for years and sometimes it is great and sometimes not so much. I went on 5/26/22 for oil change and completed my appt online to get the 20% off oil change. I confirmed this when I More

by LLIVIN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Powell
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May 29, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. Please call our General Manager at (682) 214-2010 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Jun 09, 2022 -

LLIVIN01 responded

I spent three hours there and I did receive my oil change without my 20% discount. I still have not received it. I set up appointment on line to receive my discount. After three hour and oil change I called and complained. Garen told me to come back and I came back a week later and then they said I needed a sway bar link and bushing. I don't think they checked the brakes ever. I went somewhere else to check it out and they said no issue with sway bar but needed control arm with ball joints and bushing (got that part right). Also needed disc pad brake and rotor kit. I took the car to Firestone for alignment and rotation of tires and set up appt to have it checked out also. I only spent an hour at both places. No worries I am now considering a new car. I did this once at your place and nothing much was offered for my car, although now they are charging more for used than new cars. I am looking at other places for new car. Not a good time to buy but it seems it may cost me more to fix mine. I have one more place to check my car out and trying to get same diagnosis before I fix it or buy a new car. I really don't think there is much you can offer. I did speak with Garen and unfortunately he was not much help and he knew about the 20% discount as well as chandler before they started the job. The only reason I thought at first I received it was because chandler told me my oil change was $90 and I almost left then, but afterwards I added it all up and took off 20% and the numbers did not work. So then I looked up my other receipts that I keep and they were the same price you charged me in the past without a discount. Not sure what kind of game you all are playing now. But there was a time I had some trust is doing business there. The other thing I noticed about your waiting room, other people came in after me and left before me and I had an appointment. I think my car just got parked and forgot about.

May 27, 2022

The waiting area is dilapidated, has old torn furniture that makes a customer feel like no attention is being given to the one area where customers actually spend time at. The service advisor the brought m More

by Andy Morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
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May 29, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Andy, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (682) 214-2010. We would appreciate the chance to turn your experience around. Take care!

May 27, 2022

Fantastic would always enjoy a relationship with the dealership, and service department great Chevrolet service. More

by jxc1216302009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Romero Gary Giddens
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May 30, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!

May 26, 2022

The service that I received was fine, but the price point to repair my 2015 Silverado was nuts! Replacing a torque converter $5700+! No Thank you. I want so bad to take my truck to the dealership for all of More

by nicroc31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
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May 28, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve.

May 26, 2022

They are friendly upon arrival and knowledge when there looking at your car. Good and fast. More

by Barajasluis89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 28, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

May 25, 2022

I always enjoy dealing with this dealership. They, especially Omar,are always friendly, professional and efficient. More

by Mkfhall4652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar and techs that work with him
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May 26, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 24, 2022

fast, efficient and friendly service every time all the time. Always gets the job done right More

by kkirk33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Romero
Report | Print
May 26, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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