AutoNation Chevrolet North Richland Hills

No service was performed. Vehicle was there from 9/27-10/10 to say nothing wrong could be found. I received a text alert and an alert on myChevrolet app after my vehicle would Vehicle was there from 9/27-10/10 to say nothing wrong could be found. I received a text alert and an alert on myChevrolet app after my vehicle would not start and check engine light came on that I needed diag service within 7 days. I made a service appt and could not believe how many vehicles were ahead of me for service. Sounds like there is a real issue with Chevrolet products. When I picked up my vehicle 13 days after dropping it off, I was instructed to drive it and if it happens again to have it towed. I have zero confidence and being a female that travels for work that I should even be driving this vehicle with fear of getting stranded. Chevrolet has failed me! Here’s a video with someone having the same issue. https://youtu.be/I1YBoU0IAUA More

Richard scheduled me for a service time that was convenient. He stayed in touch by text as requested to let me know when the work was complete. My windshield wiper fluid was refilled and car washe convenient. He stayed in touch by text as requested to let me know when the work was complete. My windshield wiper fluid was refilled and car washed as a bonus. AND Richard helped me reconnect my phone app to the My Car system! THANKS! More

Not a long wait time. Right away helped me with what I needed and more. Right away helped me with what I needed and more. More

Kathleen in the service department was great. ..always a great experience with bringing my vehicle in. ..always a great experience with bringing my vehicle in. More

Been using this dealership’s service dept. for the past few years and they have always been upfront and honest with me every time. for the past few years and they have always been upfront and honest with me every time. More

Service was good. I received good attention and service. Scheduling and service times was also on point. I received good attention and service. Scheduling and service times was also on point. More

Service is horrible. I paid double what I was originally quoted because mechanics broke something else they were not supposed to work on. This doubled the price of my inv I paid double what I was originally quoted because mechanics broke something else they were not supposed to work on. This doubled the price of my invoice. Garan is the head of service and could care less how long your vehicle is out of service. No loaner vehicles are available . Everything is “back ordered.” Andrew was my service representative. He never provides customers with updates. He is as useful as a hemorrhoid. Take your vehicle elsewhere. More

I got my brakes done and oil change. They got it done in a timely and professional manner. They informed me what was going on and how much longer I had to wait throughout the process. They got it done in a timely and professional manner. They informed me what was going on and how much longer I had to wait throughout the process. Service by Andrew was terrific. More

Excellent costumer service! , fast oil change,and the wash car was a plus,, and friendly , fast oil change,and the wash car was a plus,, and friendly More

Excellent customer service, fast and efficient, loan writer was friendly and communicative and sales man was up front and fought to get me the monthly payment I wanted. Thanks. writer was friendly and communicative and sales man was up front and fought to get me the monthly payment I wanted. Thanks. More