AutoNation Chevrolet North Richland Hills

Took delivery on a C8 Corvette on 12-2021. System monitoring indicated oil should be changed soon. Set up an appointment for 10-27-2022 at 2pm. When I arrived was informed I would have to leav System monitoring indicated oil should be changed soon. Set up an appointment for 10-27-2022 at 2pm. When I arrived was informed I would have to leave it because GM also recommended transmission service and that GM would cover both. Set up an appointment for11-02 at 8 am and made arrangements for my wife to pick me up. When I arrived for appointment was told an oil change was only recommended and if I wanted transmission serviced I would have to pay for it. I never requested transmission service but was told at earlier appointment GM recommended it and I was only repeating what the service tech had told me. The service department said GM had changed their position on transmission service since my first appointment and no longer recommended transmission service at this time. No one called to inform me of this change so I made two trips plus having my wife drive to the dealership so I could leave the car. I was not happy to say the least. Previous to this I had made an appointment for oil change on my 2017 Silverado. When I arrived I was told it would take over 2 hours. I said I had an appointment but there had been walk ins. When I complained at time of payment was told if I hadn’t made an appointment it might have taken longer so what is the value of an appointment. More

It was nice and the customer service was great and the process was fast and quick. process was fast and quick. More

Love going to this location to get an oil change for my Tahoe. The service provider, Chrisifer, was nice and took care of what was needed for my vehicle. My son was able to stay asleep during our wait, whi Tahoe. The service provider, Chrisifer, was nice and took care of what was needed for my vehicle. My son was able to stay asleep during our wait, which made it even more peaceful and quick to return my vehicle. I will be back for future appointments. More

They did exactly what they said they were going to do in one day. Easy, fast and on top of their work. Thank you very much! one day. Easy, fast and on top of their work. Thank you very much! More

Felipe did an excellent customer services, he is very proffessional, the staff very nice people, place very clean, they take care everything my truck need it, am very happy. I will recommended AutoNation proffessional, the staff very nice people, place very clean, they take care everything my truck need it, am very happy. I will recommended AutoNation Chevrolet North Richland Hills. More

Excellent service rep Austin. Very quick turn around on vehicle. I will be happy to return here for service. Very quick turn around on vehicle. I will be happy to return here for service. More

Always helpful when I take my car there for any type of work it needs. work it needs. More

Had my first major repair done on my car. Daniel had great communication with me and gave me updates daily till my car was ready. Daniel had great communication with me and gave me updates daily till my car was ready. More

Absolutely wonderful customer service, they will work with you to the end, very very pleased 😄 with you to the end, very very pleased 😄 More

Love the professionalism, promptness, friendliness, etc. , from Felipe, and Austin the last time we were in for service. Appreciate y’all! , from Felipe, and Austin the last time we were in for service. Appreciate y’all! More