AutoNation Chevrolet North Richland Hills

I did not have to wait very long for my oil change. Austin was a big help and making sure that I took all my belongings home that I left at the dealership Austin was a big help and making sure that I took all my belongings home that I left at the dealership More

Daniel was awesome getting our new brake pads in and installed quickly!! Great customer service!! installed quickly!! Great customer service!! More

No stars here- Service is terrible and they lie and cheat you every step of the way. We have taken in our vehicle multiple times over 4 years for multiple issues-bought it new from them. They make up the p you every step of the way. We have taken in our vehicle multiple times over 4 years for multiple issues-bought it new from them. They make up the problem, then try to charge you for work that they did a shotty job. We have gone to independent mechanics and they discover and fix the problems without extreme cost. With a big buying power of Chevrolet, the cost for new and parts should not be more than an independent shop. Be warned! You will be disappointed. More

They were very helpful and took care of everything I requested in a very prompt manner. Thank you to Andrew. requested in a very prompt manner. Thank you to Andrew. More

Great service every time I go in there very honest, and do not try to give you services you do not need do not try to give you services you do not need More

They did a great job in a very in a shorter than expected time period. Courteous, respectful, diligent. I’ll go back! time period. Courteous, respectful, diligent. I’ll go back! More

It’s all about them, miscommunication all over the place. Weren’t straight forward. I never in my grown life had to chase a salesman lol. We Talked to so many people because our guy wouldn’t call us back etc Weren’t straight forward. I never in my grown life had to chase a salesman lol. We Talked to so many people because our guy wouldn’t call us back etc. so different information was mention. If I didnt have to drive 4 hours there to get the deal done I would of went somewhere else. No customer care. More

Everything went really good. I love the communication from my service guy. He was very transparent and made this process so much smoother! I love going to this place. Keep up the I love the communication from my service guy. He was very transparent and made this process so much smoother! I love going to this place. Keep up the good work and thank you for all you do! More

The employees were really helpful! Specially Austin when we came to pick up the car Specially Austin when we came to pick up the car More

This dealership has always been a thorn in my side. From 2-4hour oil changes, to the runaround from sales. I was in yesterday for an oil change and state inspection and was there from 9:30a-1:45p, in a From 2-4hour oil changes, to the runaround from sales. I was in yesterday for an oil change and state inspection and was there from 9:30a-1:45p, in an extremely dirty waiting area. Fake leather couches that are deteriorating so badly that pieces stick to your clothing. Other’s trash spread all over the place. After all that, they put someone else’s state inspection in my car which I didn’t notice until I arrived at the tax collector’s office. So frustrating! If the oil changes were not prepaid from the initial lease, I would NEVER go back to this place. So incredibly disappointing! Someone needs to do something!! More