AutoNation Chevrolet North Richland Hills

Poor service on the service department they doesn’t want or they can’t fix a/c on my new truck or they can’t fix a/c on my new truck More

Great job getting the repair itself done quickly. I’m no longer having any issues at all! I’m no longer having any issues at all! More

Tamara was great to work with when purchasing my F-250. She was highly responsive and quick to get back with me on answers to any questions I had. Michael from the Finance Team worked diligently to meet She was highly responsive and quick to get back with me on answers to any questions I had. Michael from the Finance Team worked diligently to meet my financing expectations that I laid out. Overall I had a great buying experience. AutoNation was competitive on my trade in. More

Great customer service…love taking my SUV to this location! Thanks for all you do! location! Thanks for all you do! More

They got the job done in a quick manner, which I appreciate. But the environment is not kid friendly. From a guy in the waiting area cussing and yelling on the phone to the sales reps talking about appreciate. But the environment is not kid friendly. From a guy in the waiting area cussing and yelling on the phone to the sales reps talking about how hot a mechanic was on a scale of 1-10, I felt uncomfortable. More

Very polite staff. I appreciate the cleanliness of my Buick Encore when I pick it up. Thank you. I appreciate the cleanliness of my Buick Encore when I pick it up. Thank you. More

I didn’t like that fact that as soon as you pull up there’s a huge group of men waiting for you to get out of your car like vultures. The finance people there are definitely vultures as well to make su there’s a huge group of men waiting for you to get out of your car like vultures. The finance people there are definitely vultures as well to make sure they make plenty of money and try to talk you into the greediest deal possible. The only positive was Tamara. She was a nice lady. Otherwise I’d give one star. More

I made an appointment and received confirmation through email 3 times and text 1. When I got there I was told I didn’t have an appointment. My name was pulled up and I was shown on the tablet I don’t have email 3 times and text 1. When I got there I was told I didn’t have an appointment. My name was pulled up and I was shown on the tablet I don’t have an appointment. I was told I must have picked a different location. When I pulled up all the confirmations to show the attendant she said yeah that’s us but we didn’t receive it. I showed her emails I received from Charles Lankford and she said they don’t have a Charles Lankford. I’m not sure who Charles Lankford is but he has sent me confirmation emails since I purchased the truck. It just seemed funny to me that when I got there and didn’t have an appointment it was my fault. I was told it must be the computers but I am not sure how I received so many confirmations. Anyway I got my oil changed and tires rotated. I left the vehicle and came back to pick it up. When I picked up my truck it took a long amount of time to check out, again because of the computers. If the computer system is what is causing inconvenience to your customers then get them fixed. As a long time customer if I pull up and say I have an appointment it’s because I have an appointment. More

Great service, they greet you with a friendly smile, they are fast and everyone is professional. are fast and everyone is professional. More

Great customer service very informative about all of the services they provide for your vehicle services they provide for your vehicle More